Vokera Synergy 25C Fault codes & diagnostics

53 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas
GC Number 47-364-76
Download the Vokera Synergy 25C manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Each cell = one fault code. Hover to identify.
4 Emergency 43 High 2 Medium 4 Low

All 53 documented codes

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CFS

Your boiler is requesting its scheduled annual service or a routine maintenance check to ensure it continues to run safely and efficiently.

Low Engineer only £80-£120

Parts commonly replaced

  • None (Maintenance routine only)
  • Service seal kit

Related codes

COM

Your boiler's internal computer has lost touch with its control system, meaning it can no longer send signals to heat your home or water.

High Engineer only £180-450

Parts commonly replaced

  • Main PCB
  • Display Interface PCB
  • Wiring Loom

Related codes

E010

Your boiler has failed to light or maintain a flame, causing the system to shut down for safety.

High DIY-safe £100-350

What to check first

  1. Check if your home has other working gas appliances (like a hob) to ensure gas is reaching the property
  2. Check that your gas prepayment meter has credit
  3. Press and hold the 'R' or reset button for a few seconds to restart the ignition process

Parts commonly replaced

  • Ignition electrode
  • Flame sensing lead
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

E011

Your boiler has failed to ignite or lost its flame, meaning it has temporarily stopped working to keep you safe.

High Engineer only £100-£250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

E012

Your boiler is repeatedly losing its flame and locking out, meaning you currently have no heating or hot water.

High Engineer only £100-£250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

E013

The boiler's internal computer has detected a technical hardware failure during its startup checks and has shut down for safety.

High Engineer only £280-550

Parts commonly replaced

  • Main Control PCB
  • Display Interface Board

Related codes

E014

Your boiler is struggling to confirm that a flame has been successfully lit, which prevents it from running for safety reasons.

High Engineer only £120-280

Parts commonly replaced

  • Ionisation probe
  • Ignition electrode
  • Printed Circuit Board (PCB)

Related codes

E015

Your boiler has failed to ignite or detect a flame, meaning it has temporarily shut down to keep your home safe.

High Engineer only £100-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

E020

Your boiler has shut down because it has reached an unsafe temperature, triggered by a safety sensor that prevents the unit from overheating.

High DIY-safe £120-280

What to check first

  1. Check that all radiator valves are fully open to allow water to circulate.
  2. Ensure your system pressure is topped up to between 1 and 1.5 bar.
  3. Turn the boiler off and on again, or press the 'Reset' button to clear the lockout once the system has cooled down.

Parts commonly replaced

  • Limit thermostat (Overheat sensor)
  • Circulation pump
  • Main Heat Exchanger (Flushing)
E021

The boiler's internal computer has lost control over the flow of gas, causing the system to shut down for safety purposes.

High Engineer only £180-350

Parts commonly replaced

  • Gas Valve
  • Main PCB

Related codes

Showing 11–20 of 53
E030

Your boiler has stopped working because the internal fan, which safely exhausts fumes, is not spinning at the correct speed.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Main PCB
  • Venturi tube

Related codes

E031

Your boiler has stopped working because the fan that removes waste gases cannot spin properly, causing the system to shut down for safety.

High Engineer only £250-£450

Parts commonly replaced

  • Fan Assembly
  • Venturi Tube
  • Wiring Harness

Related codes

E032

Your boiler has detected that the fan, which safely removes waste gases from the system, has stopped spinning or is blocked.

High Engineer only £250-450

Parts commonly replaced

  • Fan Assembly
  • Venturi Tube
  • Main PCB

Related codes

E033

Your boiler has stopped working because the fan that helps push exhaust gases out of your home has broken or is spinning at the wrong speed.

High Engineer only £280-450

Parts commonly replaced

  • Fan assembly
  • Main circuit board (PCB)
  • Fan wiring harness

Related codes

E034

Your boiler is struggling to clear air from the system before it starts up, which is usually caused by a blockage in the flue pipe or a technical fault with the internal fan.

High Engineer only £120-£350

Parts commonly replaced

  • Fan
  • Air Pressure Switch
  • Venturi Tube
  • Flue seals

Related codes

E035

Your boiler has detected a blockage or restriction in the flue, which is preventing it from safely expelling combustion gases.

Emergency Engineer only £100-£250

Parts commonly replaced

  • Flue terminal
  • Air pressure switch
  • Fan

Related codes

E036

Your boiler has detected a potential blockage or issue with the flue system that safely carries waste gases outside your home.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue terminal
  • Air pressure switch
  • Fan

Related codes

E037

Your boiler is struggling to maintain a stable flame when running at a low power level, which is causing it to shut down for safety.

High Engineer only £100-£280

Parts commonly replaced

  • Ionisation Electrode
  • Gas Valve
  • Burner

Related codes

E038

Your boiler is struggling to burn gas correctly when running at full power and has shut down for safety.

High Engineer only £120-£350

Parts commonly replaced

  • Gas Valve
  • Ignition Electrode
  • Fan
  • PCB

Related codes

E039

Your boiler has temporarily stopped working because it cannot properly detect or maintain the flame inside.

High Engineer only £150-300

Parts commonly replaced

  • Flame electrode
  • Gas valve
  • Printed circuit board

Related codes

Showing 21–30 of 53
E040

Your boiler has detected that the water pressure inside the system has dropped too low and stayed there.

High DIY-safe

What to check first

  1. Locate the filling loop valves underneath your boiler.
  2. Open the valves gradually to allow water to enter the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close the valves firmly and check the gauge holds steady.

Parts commonly replaced

  • Pressure sensor
  • Expansion vessel
  • Manual filling loop

Related codes

E041

Your boiler has temporarily paused because the water pressure inside the system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop underneath your boiler.
  2. Open the valves gently to let water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close the valves tightly and reset the boiler.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Filling loop

Related codes

E042

Your boiler's internal water pressure sensor is reporting a fault, which has caused the system to shut down to prevent damage.

High DIY-safe £120-£210

What to check first

  1. Check the pressure gauge on the front of the boiler; it should be between 1.0 and 1.5 bar.
  2. If the pressure is too low, use the filling loop valves to top up the water level.
  3. Restart the boiler by turning the mode selector switch to 'OFF/RESET' and then back to the desired position.

Parts commonly replaced

  • Water pressure transducer
  • Pressure switch
  • Wiring harness

Related codes

E050

Your boiler has detected a blockage or a fault in the flue system that is preventing exhaust fumes from escaping safely at low power levels.

Emergency Engineer only £150-£450

Parts commonly replaced

  • Flue fan
  • Air pressure switch
  • Flue terminal
  • Main PCB

Related codes

E051

Your boiler has detected a blockage or restriction in the flue pipe that prevents exhaust fumes from escaping safely at high power.

Emergency Engineer only £120-350

Parts commonly replaced

  • Fan assembly
  • Venturi tube
  • Air pressure switch
  • Flue seals

Related codes

E052

Your boiler's main control board has detected an internal electronic failure and can no longer operate your heating or hot water safely.

High Engineer only £250-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

E055

Your boiler's main control computer is unable to talk to the fan, which means the system cannot safely clear exhaust gases and will not start.

High Engineer only £180-450

Parts commonly replaced

  • Fan
  • Main PCB (Printed Circuit Board)
  • Wiring Harness

Related codes

E056

Your boiler's internal computer brain is unable to talk to its control board, meaning the system cannot start or function safely.

High Engineer only £250-550

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring Harness
  • Display Interface

Related codes

E060

Your hot water is still working and coming out warm, but the boiler has detected it cannot fully guarantee a steady, stable water temperature.

Low Engineer only £100-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Flow Turbine / Flow Meter
  • Domestic Hot Water Heat Exchanger

Related codes

E065

Your boiler has detected an internal communication error with the main control system, meaning it cannot safely regulate the burner.

High Engineer only £180-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • IMOD expansion Board
  • Wiring harness

Related codes

Showing 31–40 of 53
E070

Your boiler's central heating sensor has stopped communicating correctly, meaning the system doesn't know the temperature of your radiators and has shut down as a precaution.

High Engineer only £90-160

Parts commonly replaced

  • Central Heating (CH) NTC thermistor probe
  • Wiring harness connectors

Related codes

E071

Your boiler is shutting down because the water in the central heating circuit has reached an unsafely high temperature.

High DIY-safe £90-180

What to check first

  1. Ensure all radiator valves are fully open to allow water to circulate
  2. Check that the boiler pressure is between 1.0 and 1.5 bar on the pressure gauge
  3. If the pressure is low, top it up using the filling loop
  4. Try resetting the boiler using the control dial

Parts commonly replaced

  • CH NTC Temperature Sensor
  • Central Heating Pump
  • Main Heat Exchanger (Descaling)

Related codes

E072

Your boiler has detected an issue with the flow of water inside the system, which typically stops it from working to protect itself.

High Engineer only £150-300

Parts commonly replaced

  • Differential pressure switch
  • Flow sensor
  • Circulating pump

Related codes

E075

Your boiler is struggling to open a gas valve properly, which is preventing the burner from lighting or staying on.

High Engineer only £180-350

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

E077

Your boiler has detected a problem with the temperature sensor that controls your main heating circuit, preventing it from managing the water temperature correctly.

High Engineer only £90-180

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness
  • Main PCB

Related codes

E080

Your boiler has stopped working because a sensor that monitors the temperature of the water returning to the unit has developed a fault.

High Engineer only £120-190

Parts commonly replaced

  • Return NTC thermistor (temperature probe)
  • Wiring harness
  • Control board

Related codes

E081

Your boiler has shut down because the water returning from your radiators has become too hot, which usually points to a circulation problem.

High DIY-safe £90-250

What to check first

  1. Check that all radiator valves (TRVs) are fully open
  2. Ensure the boiler pressure is between 1.0 and 1.5 bar on the gauge
  3. Try resetting the boiler using the control dial

Parts commonly replaced

  • Return NTC Thermistor
  • Circulation Pump
  • Main Heat Exchanger (Descaling)

Related codes

E082

Your boiler has detected an abnormal temperature difference between the flow and return pipes, which usually points to a circulation or sensor issue.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensors
  • Circulating pump
  • Automatic bypass valve

Related codes

E088

Your boiler has detected an internal communication error between its main control boards, meaning the system cannot coordinate its functions correctly.

High Engineer only £180-350

Parts commonly replaced

  • Main PCB
  • Display Interface Board
  • Wiring Harness

Related codes

E090

Your boiler has detected a problem with the sensor that monitors exhaust gases, and it has shut down as a safety precaution.

High Engineer only £120-£220

Parts commonly replaced

  • Exhaust NTC probe
  • Wiring harness
  • Main PCB

Related codes

Showing 41–50 of 53
E091

Your boiler has reached a set operating milestone and is reminding you that its main heat exchanger is due for a routine service and cleaning.

Low Engineer only £100-£200

Parts commonly replaced

  • Gaskets
  • Seals
E092

Your boiler has failed its internal self-checking process and has shut down as a safety precaution.

High Engineer only £120-350

Parts commonly replaced

  • Gas Valve
  • Ignition Electrode
  • PCB (Printed Circuit Board)

Related codes

E093

Your boiler has tried and failed to automatically adjust its gas settings too many times and has now locked itself out for safety.

High Engineer only £120-350

Parts commonly replaced

  • Gas valve
  • Detection electrode
  • Printed Circuit Board (PCB)

Related codes

E094

Your boiler has detected an issue with how the gas and air are mixing, prompting the system to shut down for safety.

High Engineer only £140-350

Parts commonly replaced

  • Lambda sensor
  • Gas valve
  • Electronic control board

Related codes

E095

Your boiler has failed its internal self-check to ensure it is burning gas efficiently and safely.

High Engineer only £100-350

Parts commonly replaced

  • Ionisation Electrode
  • Gas Valve
  • PCB

Related codes

E096

Your boiler has detected an issue with the air and gas mixture used for combustion and has shut down for safety.

High Engineer only £180-450

Parts commonly replaced

  • Lambda Sensor
  • Gas Valve
  • Electrode Set
  • PCB

Related codes

E097

Your boiler has failed an internal safety check during startup and has stopped running for your protection.

High Engineer only £180-350

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E098

Your boiler's automatic gas control system has failed to calibrate properly, meaning it cannot safely regulate the fuel it needs to stay alight.

High Engineer only £180-450

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Spark Electrode

Related codes

E099

Your boiler has locked itself out for safety after too many failed attempts to fix a previous error.

High Engineer only £90-180

Parts commonly replaced

  • Main PCB
  • Control Interface Board

Related codes

FIL

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop underneath your boiler or near the pipes.
  2. Open the valves slowly to let water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close the valves tightly and check the pressure gauge holds steady.

Parts commonly replaced

  • Filling loop valve
  • Pressure relief valve
  • Pressure sensor

Related codes

Showing 51–53 of 53
FWER

Your boiler has detected an internal software version mismatch that needs to be updated or reset by a professional.

Medium Engineer only £100-250

Parts commonly replaced

  • Control PCB
OBCD

Your boiler's internal computer system has detected a failure with its built-in clock, which may prevent your heating schedules from working correctly.

Medium DIY-safe £180-350

What to check first

  1. Turn the boiler power switch off at the wall socket
  2. Wait for 60 seconds
  3. Turn the power back on to see if the internal clock resets itself

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control Interface

Related codes

SFS

Your boiler has reached its programmed service interval limit and is simply reminding you that it is time for a professional maintenance check.

Low Engineer only £90-130

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