High
37 on Vokera Syntesi 25

Your boiler has detected that the internal fan is spinning too fast, which is preventing the system from starting safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

fan error (high rpm)

From this model's manual
Verified against the Vokera Linea He installation & service manual, page 33.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's control board detects that the fan is spinning at a higher speed than required for safe combustion. It is typically caused by a failing hall effect sensor within the fan motor or a software error on the main circuit board that can no longer regulate the voltage correctly.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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