High
8x on Vokera Syntesi 25

Your boiler's main internal computer has developed a malfunction and can no longer control the heating system safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

PCB fault

From this model's manual
Verified against the Vokera Linea He installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's central control board suffers an internal hardware failure or a memory error, preventing it from processing safety data. The most common reasons are electrical surges, moisture ingress from a small internal leak, or simply the natural degradation of electrical components over time. Because the board can no longer communicate with the boiler's sensors, it shuts down the system entirely to prevent an unsafe operation.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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