High
08 on Vokera Syntesi 29

Your boiler has shut down because a temperature sensor has detected that the burner area is getting too hot.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

The burner thermostat has been activated.

From this model's manual
Verified against the Vokera Syntesi E installation & service manual, page 58.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the safety sensor near the burner detects excessive heat that could potentially damage the internal components. The most common reasons are a buildup of debris or limescale inside the main heat exchanger restricting water flow, or a localized 'hot spot' caused by a failing internal thermostat. It acts as a critical safety shutdown to prevent the appliance from overheating.

This issue often surfaces in winter when the boiler is running at maximum capacity for long periods, putting the heat exchanger under the most thermal stress.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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