High Lockout
AL79 on Vokera Syntesi 29

Your boiler has likely overheated or a safety sensor is failing, causing the system to lock out to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flow sensor fault / high limit intervention

What causes this fault?

This fault occurs when the boiler's internal temperature gets too high or the sensor tasked with monitoring that heat fails. The most common reasons are a lack of water flow through the system due to a pump failure, a blockage in the heat exchanger, or a faulty safety sensor providing an incorrect reading.

This issue often appears when the heating is first turned on after summer, as internal components like the pump can seize during long periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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