What does the Vokera 10 fault code mean?

Your boiler has failed to ignite, which means it cannot provide heat or hot water because it isn't successfully lighting a flame.

How much does it cost to fix Vokera error code 10?

Typical repair cost for the Vokera 10 fault is £120-280 including labour.

Can I fix Vokera fault code 10 myself?

Check if other gas appliances, like a cooker hob, are working to confirm gas supply.

Vokera 10 Fault Code: What It Means & How to Fix It

Technical description

Check gas supply, check flue system, check polarity

What causes this fault?

This fault occurs when the boiler's control system attempts to start a flame but fails to detect one after several attempts. The most common reasons include a lack of gas reaching the unit, a worn-out ignition spark, or a blockage in the pipes that carry exhaust fumes away from your home.

This issue is more frequent during extremely cold spells, as external gas meters or regulator components can sometimes struggle with freezing temperatures or high demand.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register →

Your boiler has failed to ignite, which means it cannot provide heat or hot water because it isn't successfully lighting a flame.

Technical description

What causes this fault?

Engineer required

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