Vokera Unica MAX System Fault codes & diagnostics

28 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 2020-present
GC Number 41-364-13
Download the Vokera Unica MAX System manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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4 Emergency 23 High 1 Medium

All 28 documented codes

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BUS 485

The main computer inside your boiler has lost its connection with the internal components, meaning it cannot send or receive instructions to heat your home.

High Engineer only £120-£350

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • Interface board

Related codes

E010

Your boiler has failed to light or stay lit and has locked itself out for safety.

High DIY-safe £120-£350

What to check first

  1. Check that your gas emergency control valve is in the 'on' position
  2. Check if other gas appliances in your home are working to confirm gas supply
  3. Press the 'Reset' button on the boiler control panel once

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

E011

Your boiler has detected a flame when there shouldn't be one, which means the system has shut down for safety reasons.

High Engineer only £120-300

Parts commonly replaced

  • Ionisation Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

E020

Your boiler has switched itself off because it has detected that the water inside has become too hot, acting as a safety precaution to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Limit Thermostat
  • Overheat Sensor
  • Water Pump
  • System Thermistor

Related codes

E021

Your boiler has stopped working because it cannot properly detect the flame needed to heat your water.

High Engineer only £120-£280

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • PCB

Related codes

E022

The boiler's flame sensor is not working correctly, causing the system to shut down for safety because it cannot confirm if the gas has ignited.

High Engineer only £120-280

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

E023

Your boiler is having trouble detecting the flame needed to heat your water, so it has shut down as a safety precaution.

High Engineer only £120-£350

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

E024

Your boiler has stopped working because it cannot correctly detect the flame it needs to stay lit safely.

High Engineer only £120-280

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

E030

Your boiler has detected a problem with its internal fan or the way it clears exhaust fumes, causing the system to shut down for safety.

High Engineer only £250-£450

Parts commonly replaced

  • Fan motor
  • Wiring harness
  • Main PCB

Related codes

E040

Your boiler has detected that the water pressure is incorrect or the sensor that monitors it has stopped working properly.

High DIY-safe £100-220

What to check first

  1. Check the pressure gauge on the front of the boiler; it should be between 1.0 and 1.5 bar.
  2. If the pressure is too low, use the filling loop to top up the system until the gauge reaches 1.2 bar.
  3. Restart the boiler once the correct pressure is reached to see if the code clears.

Parts commonly replaced

  • Water pressure transducer
  • Filling loop valve

Related codes

Showing 11–20 of 28
E041

Your boiler has detected that the water pressure is too low for it to operate safely and has temporarily stopped working.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually two silver braided hoses or blue handles) underneath the boiler.
  2. Open the valves slowly to allow water into the system while watching the pressure gauge.
  3. Close both valves once the pressure gauge reaches 1.5 bar.

Parts commonly replaced

  • External Filling Loop
  • Water Pressure Transducer
  • Expansion Vessel Re-pressurisation

Related codes

E042

Your boiler is struggling to accurately monitor the water pressure in the system, which is preventing it from heating properly.

High Engineer only £120-£200

Parts commonly replaced

  • Water pressure transducer
  • Wiring harness

Related codes

E058

Your boiler has detected an issue with the electrical power supply coming from your mains, meaning it cannot operate safely or reliably.

High Engineer only £100-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Mains cable
  • Surge protector

Related codes

E060

Your boiler has lost connection with the sensor that monitors your hot water temperature.

High Engineer only £90-160

Parts commonly replaced

  • DHW NTC Temperature Sensor
  • Sensor Wiring Harness

Related codes

E065

Your boiler is having trouble controlling the electrical current to its gas valve, which is preventing it from heating properly.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Main PCB (Printed Circuit Board)
  • Wiring harness

Related codes

E067

Your boiler has detected an issue with the flame sensor which is preventing it from heating your water and radiators for safety reasons.

High Engineer only £120-280

Parts commonly replaced

  • Ionisation Electrode
  • Ignition Lead
  • Printed Circuit Board (PCB)

Related codes

E070

Your boiler has detected that the water temperature is too high or that the sensors measuring heat are giving conflicting readings, causing it to shut down for safety.

High Engineer only £120-£250

Parts commonly replaced

  • Flow NTC sensor
  • Return NTC sensor
  • Circulation pump

Related codes

E077

Your boiler has detected a problem with the sensor that monitors the water temperature for your main heating area, causing it to stop running as a safety precaution.

High Engineer only £90-180

Parts commonly replaced

  • Main zone NTC temperature sensor
  • Wiring harness
  • Control PCB

Related codes

E080

Your boiler has detected that the water temperature returning to the unit is either incorrect or too high, which has caused it to shut down for safety.

High Engineer only £100-220

Parts commonly replaced

  • Return NTC thermistor (temperature sensor)
  • Circulation pump
  • Main PCB

Related codes

E085

Your boiler has detected an issue with how the gas is burning, which could lead to unsafe fumes being created.

Emergency Engineer only £120-450

Parts commonly replaced

  • Gas valve
  • Electrode
  • Burner gasket
  • Heat exchanger

Related codes

Showing 21–28 of 28
E086

Your boiler has detected a blockage in the chimney or flue pipe that is preventing exhaust gases from leaving your home safely.

Emergency Engineer only £120-350

Parts commonly replaced

  • Flue terminal
  • Fan assembly
  • Air pressure switch
  • Flue seals

Related codes

E088

Your boiler is having trouble detecting the flame needed to generate heat, causing it to shut down for safety.

High Engineer only £120-£280

Parts commonly replaced

  • Ionisation electrode
  • Flame sensing lead
  • Printed Circuit Board (PCB)

Related codes

E090

Your boiler has detected that the exhaust gases are getting too hot or the sensor monitoring them has failed, causing the system to shut down for safety.

High Engineer only £140-£280

Parts commonly replaced

  • Flue NTC sensor
  • Main heat exchanger (cleaning or replacement)
  • Main PCB

Related codes

E091

Your boiler has detected a buildup of debris or sludge in its main heating component, which is reducing its efficiency and potentially causing it to overheat.

Medium Engineer only £120-£350

Parts commonly replaced

  • Primary heat exchanger
  • Magnetic system filter
  • Central heating inhibitor

Related codes

E094

Your boiler has detected an unsafe level of carbon monoxide or poor combustion, causing it to shut down for your safety.

Emergency Engineer only £150-450

Parts commonly replaced

  • Gas valve
  • Spark electrode
  • Burner gasket
  • Fan assembly

Related codes

E095

Your boiler has detected an unsafe level of carbon monoxide or improper combustion and has shut down for your safety.

Emergency Engineer only £150-450

Parts commonly replaced

  • Gas valve
  • Flame sensing electrode
  • Burner gasket
  • Fan

Related codes

E097

Your boiler has detected an issue with the flame and has shut down as a safety precaution to ensure gas is not being supplied without being burned.

High Engineer only £120-£280

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

E099

Your boiler has been reset too many times in a short period and has now locked itself completely for safety.

High DIY-safe £0-120

What to check first

  1. Turn the boiler electrical power off at the fused spur switch
  2. Wait for at least 30 seconds
  3. Turn the power back on to clear the lockout memory

Parts commonly replaced

  • None (Software reset usually sufficient)
  • PCB (if software remains hung)

Related codes

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