The 6 most common faults
Your boiler has detected that the water pressure inside the central heating system is too low.
Locate the filling loop valves attached to your boiler or pipework underneath it.Open both valves slowly to allow mains water into the system, watching the pressure gauge on the boiler.Stop filling when the needle reaches between 1.0 and 1.5 bar, then firmly close both valves.
Your boiler has detected that the water pressure inside the system has dropped too low for it to operate safely.
Locate the filling loop valves connected to your boiler.Open the valves slowly to allow water into the system until the pressure gauge reads between 1 and 1.5 bar.Close both valves tightly and reset the boiler.
Your boiler has detected that the water pressure inside the system is too low to operate safely and efficiently.
Locate the filling loop valves connected to your boiler or heating system.Open the valves gradually to allow mains water into the system, watching the pressure gauge.Stop filling when the pressure needle reaches between 1.0 and 1.5 bar, then firmly close both valves.
Your boiler has stopped working because it failed to ignite, meaning you currently have no heating or hot water.
Check if your gas supply is working by testing another gas appliance like a hob.Locate the reset button on your Vokera boiler and hold it down for 3 to 5 seconds.Check that your pre-paid gas meter has credit if applicable.
Your boiler has detected that the water pressure inside the system is too low to run safely and efficiently.
Locate the filling loop connected to your boiler or check your user manual for repressurising instructions.Open the valves slowly to let water into the system until the pressure gauge reads between 1.0 and 1.5 bar.Close the valves tightly and reset the boiler using the reset button.
Your boiler has stopped working because it tried to start up several times but failed to detect a safe flame.
Full guide for E010on the Vokera Unica MAX System
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Vokera shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue
Avoid the next call-out bill
Monthly cover means no unexpected bills when your boiler breaks down.
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