High Lockout
E93 on Warmhaus Enerwa / Priwa

Your boiler is struggling to control its flame correctly and has shut down as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Unable to regulate combustion – possible calibration value issue, chimney gas valve or board.

What causes this fault?

This fault occurs when the boiler's internal computer can no longer accurately manage the mix of gas and air needed for a steady flame. It is usually triggered because the electronic control board is receiving incorrect readings or the gas valve has lost its ability to regulate the flow precisely. The system shuts down entirely because it cannot guarantee the boiler is burning fuel safely or efficiently.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful