High
E19 on Warmhaus Enerwa

Your boiler is struggling to detect the flow of water, which means it cannot tell if the taps are running or if it needs to heat your home.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Water flow selection with water flow meter input

From this model's manual
Verified against the Warmhaus Enerwa installation & service manual, page 60.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal sensors detect that water is heating up too quickly or not flowing away from the heat exchanger fast enough. The most common reasons are a failed or blocked circulation pump, air trapped in the system, or a buildup of sludge and debris that has restricted the internal pipework. Because the heat cannot be moved into your radiators effectively, the boiler shuts down to prevent the unit from overheating.

This issue is most frequently seen at the start of autumn when the heating is turned back on after being idle all summer, which can cause the internal pump to seize.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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