Technical description
The burner will go out but, after a short pause, the appliance will make 5 attempts to restart sparking for 5 seconds and then 'lock-out'. This occurs if the gas service cock is turned off or if the boiler fails to light after a maximum of 5 attempts.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register →