High
EA 269 on Worcester Bosch 24 RSF

Your boiler is struggling to light the gas flame properly and has timed out for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

The ignition device has been activated for too long

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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