High
Failure at point A on Worcester Bosch 24CDi BF

Your boiler is struggling to light its small internal pilot flame, which means it cannot fire up to provide heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Start of pilot lighting test: Pilot flame cannot be observed. Check gas supply, pressure, pilot adjustment screw, and igniter spark.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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