The 6 most common faults
01
Primary Overheat Engineer
Boiler has overheated; check water pressure, venting of air, pump operation, primary sensor, and overheat thermostat.
Full guide for Primary Overheat02
Burner Lockout Engineer
Boiler fails to ignite; check gas supply, spark electrode/HT leads, flame sensor, gas valve, and wiring.
Full guide for Burner Lockout03
Sensor Fault Engineer
Fault detected in DHW or CH sensor/wiring; check sensor continuity, resistance (1 kohm - 30 kohm), and fitting.
Full guide for Sensor Fault04
Air Pressure Fault Engineer
Fan or flue related issue; check pressure switch operation, silicon tubes, flue restrictions, and wiring.
Full guide for Air Pressure Fault05
Overheat Cut-off Engineer
Both the central heating and the hot water demand indicators will flash together.
Full guide for Overheat Cut-off06
Ignition Lockout Engineer
The central heating demand indicator will flash slowly (approximately once per second).
Full guide for Ignition LockoutCall a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Worcester Bosch shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue