High
lockout on Worcester Bosch 26 CDi Xtra

Your boiler has stopped working because it cannot detect a flame, likely due to an interruption in your gas supply.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

The burner will go out but sparking from the electrode will continue for 10 seconds when the appliance will enter a ‘lockout’ state. This occurs after a break in the gas supply.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful