High
EA on Worcester Bosch Greenstar 27CDi

Your boiler has failed to light the flame, which means it has stopped working to keep you safe.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flame not detected after four attempts

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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