Worcester Bosch 24/28/35 CDi MkII Fault codes & diagnostics

26 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-35 kW 2019-present
Download the Worcester Bosch 24/28/35 CDi MkII manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
7 Emergency 16 High 3 Medium

All 26 documented codes

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A

Your boiler is not running because the main power switch on the control panel has been turned off.

High DIY-safe

What to check first

  1. Locate the on/off power switch on the front facia panel of your boiler.
  2. Switch the power button to the 'on' position.
  3. Check if the boiler display lights up and attempts to fire up normally.
B

Your boiler has stopped working because an internal electrical fuse has likely blown, cutting power to essential safety or control parts.

High Engineer only £90-180

Parts commonly replaced

  • Internal fuse F2
  • Printed Circuit Board (PCB)
  • Internal wiring or pump

Related codes

C

Your boiler has detected an internal electronic failure related to the indicator lights on the control panel.

Medium Engineer only £150-300

Parts commonly replaced

  • Control board
  • Display PCB
D

Your boiler is failing to ignite or stay running when the heating is turned right up, which means you will likely have no central heating.

High Engineer only £150-£350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

E

Your boiler is failing to ignite or stay running when you turn on a hot water tap, meaning you currently have no hot water.

High Engineer only £150-300

Parts commonly replaced

  • Flow switch
  • Microswitch
  • Gas valve
  • PCB

Related codes

E00 716

Your boiler has detected an issue with the automatic air vent, which helps remove trapped air from the system.

Medium Engineer only £90-180

Parts commonly replaced

  • Automatic air vent

Related codes

E00-711

Your boiler is struggling to transfer heat between its internal systems, which means it cannot reliably provide hot water or heating.

High Engineer only £250-450

Parts commonly replaced

  • Plate-to-plate heat exchanger
  • Diverter valve
E00-716

Your boiler has detected an issue with the internal fan, which is responsible for safely removing harmful exhaust gases outside your home.

Emergency Engineer only £200-£350

Parts commonly replaced

  • Fan Assembly
  • PCB

Related codes

E00-720

Your boiler is failing to ignite the flame needed to produce heat and hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)
E00-721

Your boiler's internal gas system is not running correctly, meaning the unit cannot safely ignite to provide heating or hot water.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Burner manifold assembly
  • Ignition electrode
Showing 11–20 of 26
E00-730

Your boiler is not detecting the correct airflow needed to operate safely, so it has shut itself down to prevent any issues.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • Venturi/tubing
E00-737

Your boiler has detected an issue with the fuel supply or combustion process, meaning it has safely shut itself down to prevent unsafe operation.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • PCB
  • Flame sensing electrode
E00-738

Your boiler has detected an issue with the fuel delivery system specifically related to the propane gas supply, preventing it from igniting safely.

Emergency Engineer only £150-250

Parts commonly replaced

  • Injector
  • Gas Valve
  • Burner Seal
E00-741

Your boiler has identified a problem with how the gas-to-air mixture is being delivered to the burner, which indicates an issue with your fuel supply settings.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Burner injector assembly
  • PCB
E01 612

Your boiler has temporarily stopped working because it cannot safely detect the burner flame.

High Engineer only £100-£200

Parts commonly replaced

  • Flame sensor electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

E80-450

Your boiler is unable to regulate the gas supply correctly, which is preventing it from firing up to provide your heating and hot water.

High Engineer only £250-450

Parts commonly replaced

  • Gas Valve
  • Wiring Harness
  • Gas Valve Solenoid
E80-451

Your boiler has detected an issue with its internal gas supply system which is preventing it from heating your home safely.

Emergency Engineer only £200-350

Parts commonly replaced

  • Gas Valve
  • Wiring Harness
  • PCB
F

Your boiler has stopped working because a control switch inside may be in the wrong position or the unit has become too cold.

High DIY-safe £90-180

What to check first

  1. Check if your boiler or the room it is housed in has dropped below 5°C and allow it to warm up if necessary.
  2. Check if the gas valve mode switch inside the boiler casing is set to the correct normal operating position.
  3. Reset the boiler using the reset button once the environment has warmed up.

Parts commonly replaced

  • Gas valve
  • PCB

Related codes

G

Your boiler has detected low water pressure or trapped air in the system, which stops it from operating safely.

High DIY-safe

What to check first

  1. Locate the filling loop underneath the boiler.
  2. Open the valves slowly to top the system pressure up to between 1.0 and 1.5 bar on the pressure gauge.
  3. Close the valves firmly and bleed any trapped air from your radiators.

Parts commonly replaced

  • Pressure relief valve
  • Pressure gauge
  • Automatic air vent

Related codes

H

Your boiler has stopped working because it is not receiving enough gas to ignite properly.

High Engineer only £90-250

Parts commonly replaced

  • Gas valve
  • Gas regulator

Related codes

Showing 21–26 of 26
I

Your boiler has stopped working because an internal wiring connection inside the casing has come loose.

High Engineer only £90-180
J

Your boiler has detected an internal electronic conflict where it is receiving signals to do multiple opposing jobs at the exact same time, causing the system to safely lock out.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control Board
K

Your boiler has encountered an uncommon or general safety lock-out fault that requires a professional engineer to diagnose safely.

High Engineer only £100-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Thermistors

Related codes

taehrevO yramirP

Your boiler has automatically shut down because the main internal temperature has climbed too high, which is a vital safety measure to prevent damage.

Emergency Engineer only £150-350

Parts commonly replaced

  • Primary thermistor
  • Pump
  • Automatic bypass valve

Related codes

tluaF rosneS

Your boiler has detected a problem with one of its temperature sensors, so it has safely shut down to prevent overheating.

Medium Engineer only £100-£200

Parts commonly replaced

  • NTC Thermistor
  • Flow Temperature Sensor

Related codes

tuokcoL renruB

Your boiler has safely shut itself down because it failed to ignite properly.

High Engineer only £150-300

Parts commonly replaced

  • Ignition Lead
  • Electrode Assembly
  • Gas Valve
  • Printed Circuit Board

Related codes

1 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.

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