High
F7 on Worcester Bosch Greenstar 35 CDi

Your boiler thinks it still sees a flame even though the gas should be turned off, which is a safety conflict causing it to stop working.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flame detected after gas shut off.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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