High
A8 on Worcester Bosch Greenstar Si Combi / i System

Your boiler has lost its connection to your thermostat or remote heating controller, meaning it cannot receive instructions to turn the heating on.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Break in communication to FX/Sense controls.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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