Worcester Bosch 2962 Fault Code
The Worcester Bosch 2962 fault code means: your boiler has stopped working because the internal computer cannot communicate with the fan that safely clears away used gases.. It appears on 8 Worcester Bosch models in our database.
Technical description: No fan signal available
What causes the Worcester Bosch 2962 fault?
This fault occurs when the boiler's main control board loses its electronic connection with the fan motor, preventing the system from safely venting exhaust gases. The most common reason is a component failure within the fan itself, a loose connection in the wiring, or a fault on the circuit board that stops it from sending the correct instructions.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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Gas Safe Register →Worcester Bosch models that show the 2962 fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Worcester Bosch 2962 fault code information on this page is sourced and cross-checked against the official Worcester Bosch service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026