High
2962 on Worcester Bosch Greenstar 1000

Your boiler has stopped working because the internal component responsible for clearing exhaust gases is not spinning, which prevents the unit from firing up safely.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fan not running

From this model's manual
Verified against the Worcester Bosch/Worcester Bosch Worcester Bosch Greenstar 1000 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

Fan operation fault

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

227View →

All 106 fault codes on the Greenstar 1000

Seeing a different code? Every code this model can display, in one place.

200201202203204208213214222223224227228229232233234235237238240241245249250251252253254258259262263265268269270273275283284285305306341347351353357358360362363364365522604101010131018101910211023102510681073107420852908291029152916292029232924292529262927292829302931294029462948294929502951295229552956295729582959296029612963296429652966296729722973297429802981

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