High
2962 on Worcester Bosch 1000

Your boiler has stopped working because the internal component responsible for clearing exhaust gases is not spinning, which prevents the unit from firing up safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fan not running

What causes this fault?

Fan operation fault

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful