Emergency
2924 on Worcester Bosch 1000

Your boiler has detected an issue with the fuel supply system, meaning it cannot confirm that gas is flowing correctly, so it has safely shut itself down.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

No feedback from the gas valve

What causes this fault?

Valve communication fault

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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