Emergency
2924 on Worcester Bosch Greenstar 1000

Your boiler has detected an issue with the fuel supply system, meaning it cannot confirm that gas is flowing correctly, so it has safely shut itself down.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

No feedback from the gas valve

From this model's manual
Verified against the Worcester Bosch Worcester Bosch Greenstar 1000 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

Valve communication fault

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

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