High
2946 on Worcester Bosch 1000

Your boiler's internal computer is struggling to recognise the specific settings for your model, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Incorrect code plug detected

What causes this fault?

Configuration error

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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