High
229 on Worcester Bosch 1000

Your boiler's flame has gone out while it was trying to heat your water, which means the boiler has safely shut itself down to prevent any issues.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flame failed during burner operation

What causes this fault?

Flame loss during operation

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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