High
2960 on Worcester Bosch 1000

Your boiler's main control computer is experiencing a communication or internal processing error, causing it to shut down to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

System fault, appliance electronics

What causes this fault?

Electronics failure

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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