High
2951 on Worcester Bosch Greenstar 1000

Your boiler is repeatedly trying to stay lit but failing, which means it will stop working to keep you safe.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Loss of flame too many times

From this model's manual
Verified against the Worcester Bosch Worcester Bosch Greenstar 1000 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

Repeated flame loss

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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