BoilerFaultCodesWorcester Bosch POINT N Fault Code
Also written as POINTN — same fault.
The Worcester Bosch POINT N fault code means: your boiler is failing to switch between providing hot water and heating, meaning your central heating may not turn on even when the system is calling for it.. It appears on 4 Worcester Bosch models in our database.
Technical description: Diverter valve does not operate (CH test) / 230V at pin 3 of terminal X7 (Brown wire)
What causes the Worcester Bosch POINT N fault?
This fault occurs when the boiler's internal mechanism for switching between heating and hot water becomes stuck or fails to respond to electrical signals. The most common reason is that the motor responsible for moving the valve has burnt out, or the valve itself has become jammed with debris from the heating system's water.
This issue is most frequently noticed at the start of autumn when homeowners switch their heating back on for the first time after the summer months.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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Search the official register for a qualified engineer in your area.
Gas Safe Register →Worcester Bosch models that show the POINT N fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Worcester Bosch POINT N fault code information on this page is sourced and cross-checked against the official Worcester Bosch service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026