High
EA 261 on Worcester Bosch 35 RSF

Your boiler has lost its flame or cannot detect it because the internal control brain has encountered a software or electrical glitch.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Heat control module (HCM) potentially defective – reset the appliance

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful