High
235 on Worcester Bosch Danesmoor

Your boiler's internal computer chips are using different software versions that cannot communicate with each other, preventing the boiler from starting.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Incompatible heat control module (HCM) software versions – control box needs latest software

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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