High
2946 V on Worcester Bosch Danesmoor

Your boiler's internal computer memory chip is incorrect or faulty, meaning the system doesn't recognise which model it is supposed to be.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Incorrect code plug detected – the code plug needs replacing

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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