Worcester Bosch Greenstar 2000 GR2300iW 25 C Fault codes & diagnostics

129 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural GasLPG 2020-present
GC Numbers 47-800-2647-800-27
Download the Worcester Bosch Greenstar 2000 GR2300iW 25 C manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Each cell = one fault code. Hover to identify.
11 Emergency 100 High 7 Medium 11 Low

All 129 documented codes

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215 V

Your boiler has temporarily stopped because it cannot safely get rid of its exhaust gases, meaning your heating and hot water have turned off for your safety.

High Engineer only £150-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Flue terminal blockage

Related codes

224 B/V

Your boiler has temporarily shut down because an internal safety thermostat detected that the water inside reached too high a temperature.

High Engineer only £150-300

Parts commonly replaced

  • High limit thermostat
  • Heat exchanger
  • Pump

Related codes

227 B/V

Your boiler has tried to light up, but it cannot detect a flame to keep the fire burning.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

228 V

Your boiler has detected a false flame signal when the burner is not actually supposed to be lit, so it has safely locked out to prevent any risk.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Printed circuit board (PCB)
  • Electrodes

Related codes

229 B

Your boiler was running, but the flame went out unexpectedly, causing it to stop heating.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Siphon / condensate trap

Related codes

232 B

Your boiler has temporarily stopped working because an external safety switch, such as a smart thermostat or underfloor heating control, has locked the system.

High Engineer only £90-180

Parts commonly replaced

  • External thermostat
  • Wiring centre
  • Time clock

Related codes

233 V

Your boiler's internal computer is having trouble recognising a core internal part, so it has safely shut down to prevent any issues.

High Engineer only £200-400

Parts commonly replaced

  • PCB
  • Boiler identification module

Related codes

234 V

Your boiler has detected an electrical problem with the component that controls the gas supply, meaning it has safely shut down to prevent unsafe operation.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas Valve
  • Main Control PCB
  • Internal Wiring Harness

Related codes

235 V

Your boiler is confused because its internal computer board and its identification settings do not match up correctly.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control Unit

Related codes

237 V

Your boiler has detected an internal system communication error and has safely shut down to prevent further issues.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

Showing 11–20 of 129
238 V

Your boiler has detected an internal electronic failure within its main control system and has safely stopped working.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

242 V

Your boiler has detected an internal electrical problem with its control system, which requires professional attention to resolve safely.

High Engineer only £150-350

Parts commonly replaced

  • Main Circuit Board (PCB)
  • Wiring Harness

Related codes

244 V

Your boiler has detected an internal electronic communication error and has safely shut down to protect its system.

High Engineer only £150-£350

Parts commonly replaced

  • Main Control Board
  • Wiring Harness

Related codes

245 V

Your boiler has temporarily paused because an internal reading has gone outside of its normal operating limits.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Temperature sensor
  • Wiring harness

Related codes

246

Your boiler's internal computer is experiencing a communication error and cannot safely manage the heating or hot water systems.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board
  • Wiring harness

Related codes

247

Your boiler's internal computer is experiencing a communication error or technical failure, preventing it from operating correctly.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Wiring harness

Related codes

249

Your boiler's computer is experiencing a temporary processing glitch that is preventing it from starting up correctly.

High Engineer only £150-300

Parts commonly replaced

  • Main printed circuit board (PCB)
249 V

Your boiler has detected an internal computer glitch and needs to be reset or inspected by a professional.

High DIY-safe £150-350

What to check first

  1. Locate the reset button on your boiler control panel.
  2. Press and hold the reset button for about 5 seconds.
  3. Wait to see if the boiler restarts and clears the error code.

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

250

Your boiler's computer has encountered an internal error and needs a reset or a service technician to investigate the control system.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Control Unit

Related codes

251

Your boiler's internal computer has detected a serious communication failure during its safety check, preventing it from starting up safely.

High Engineer only £250-450

Parts commonly replaced

  • Main control board (PCB)

Related codes

Showing 21–30 of 129
252

Your boiler's internal computer is experiencing a software memory error, preventing it from operating correctly.

High Engineer only £150-250

Parts commonly replaced

  • Main Control Board (PCB)

Related codes

253

Your boiler's internal computer is experiencing a memory error and cannot safely operate the system.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Control unit

Related codes

254

Your boiler's internal computer is experiencing a memory error, meaning it has lost its stored settings and cannot safely manage its operations.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • PCB
256

Your boiler's internal computer is experiencing a communication error and has decided to shut down to prevent potential damage.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Wiring harness

Related codes

257

Your boiler's main control computer is experiencing a temporary glitch or internal error, which has caused it to pause its normal operation as a safety precaution.

High Engineer only £200-450

Parts commonly replaced

  • Main printed circuit board (PCB)

Related codes

258

Your boiler's internal computer is experiencing a temporary software glitch and has shut down to prevent any unsafe operation.

High Engineer only £200-400

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Control unit
259

Your boiler has detected an internal communication error with its main control unit that is preventing it from operating correctly.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

262

The boiler's internal computer is experiencing a temporary software glitch and cannot properly communicate with its internal systems.

High Engineer only £150-300

Parts commonly replaced

  • Main control board
  • PCB

Related codes

263

Your boiler's computer is having trouble starting up its internal system properly, which is preventing it from firing up.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

264

Your boiler is struggling to breathe properly, meaning it cannot safely clear exhaust gases and has shut down to protect your home.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Flue debris/blockage
  • Air pressure switch

Related codes

Showing 31–40 of 129
265

Your boiler is temporarily turning itself off because your radiators or taps aren't taking away the heat as fast as the boiler is producing it, often due to poor water flow.

Medium Engineer only £120-250

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

268

Your boiler has detected an internal communication glitch during its self-test phase, which prevents it from firing up safely.

High Engineer only £150-300

Parts commonly replaced

  • Main control board (PCB)
  • Wiring harness

Related codes

269

Your boiler has detected that the flame is not burning as it should and has shut itself down to keep your home safe.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve
  • Printed circuit board

Related codes

273

Your boiler has detected that the flame-making process has stopped, preventing your heating or hot water from working.

High Engineer only £150-300

Parts commonly replaced

  • Fan
  • Air pressure switch
  • Printed Circuit Board (PCB)

Related codes

275

Your boiler has accidentally been left in a restricted diagnostic mode used by engineers during installation, meaning it cannot currently heat your home or water.

High Engineer only £80-150
281

Your boiler is struggling to push water through your heating system because the water pressure inside is too low.

High DIY-safe £80-150

What to check first

  1. Check the pressure gauge on the front of your boiler; it should be between 1.0 and 1.5 bar.
  2. If the pressure is below 1.0 bar, locate the filling loop (usually two silver valves connected by a flexible hose underneath the boiler).
  3. Slowly open the valves to let water in until the needle reaches 1.5 bar, then close both valves tightly.

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Central heating pump

Related codes

283

Your boiler is currently going through its normal ignition sequence to fire up and provide heat or hot water.

Low Engineer only
284

Your boiler is having trouble managing the balance of air and gas required for safe combustion and has locked itself out to prevent potential issues.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Gas valve harness

Related codes

305

Your boiler is temporarily pausing the hot water production to prevent itself from overheating or cycling on and off too frequently.

Low DIY-safe

What to check first

  1. Wait up to 15 minutes for the anti-cycle timer to expire
  2. Ensure hot water taps are fully closed
  3. Check that the hot water temperature setting on the control panel is not set excessively high

Related codes

Showing 41–50 of 129
306

Your boiler is still detecting a flame even though it has tried to shut off the gas supply, which is a safety conflict.

Emergency Engineer only £180-450

Parts commonly replaced

  • Gas Valve
  • Ionisation Electrode
  • Printed Circuit Board (PCB)

Related codes

323

Your boiler's internal computer is failing to communicate correctly with its external controls, preventing your heating or hot water from turning on.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • External thermostat/programmer
328

Your boiler has briefly lost power, likely due to a minor power cut or a loose plug connection.

Low DIY-safe

What to check first

  1. Check that your boiler's power switch is firmly in the 'on' position.
  2. Check your household consumer unit to ensure the circuit breaker for the heating system hasn't tripped.
  3. Ensure the plug socket supplying the boiler is fully pushed in if it is not hard-wired.

Parts commonly replaced

  • None - usually resolves via power reset

Related codes

341

Your boiler is temporarily shutting down because the water inside is heating up much faster than normal, usually due to a temporary blockage or restricted flow.

Medium Engineer only £150-300

Parts commonly replaced

  • Circulating pump
  • Heat exchanger
  • NTC thermistor

Related codes

342

Your boiler is heating the water much faster than it is able to move it away, causing the system to stop as a safety precaution to prevent overheating.

High Engineer only £150-300

Parts commonly replaced

  • Diverter valve
  • Primary heat exchanger
  • Pump
350

Your boiler has lost its ability to accurately measure the temperature of the water flowing through the heating system because one of its internal sensors is sending a faulty electrical signal.

High Engineer only £120-220

Parts commonly replaced

  • NTC flow temperature sensor
  • Wiring harness

Related codes

351

Your boiler has temporarily stopped working because it cannot properly read the temperature of the water flowing through it due to a sensor connection issue.

High Engineer only £100-£200

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

354

Your boiler has detected an internal software or safety check failure and has shut down to prevent unsafe operation.

High Engineer only £180-350

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

356

Your boiler is struggling because the electricity supply it is receiving is weaker than it needs to operate reliably.

High Engineer only £100-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • External power supply/fused spur

Related codes

Showing 51–60 of 129
357

Your boiler is currently running a brief automatic test to clear any lingering gases from the internal system before it attempts to fire up again.

Low Engineer only

Parts commonly replaced

  • Flue fan
  • Air pressure switch
  • Venturi
360

Your boiler's internal computer chip is not communicating correctly with its main control board, which prevents the unit from starting safely.

High Engineer only £150-300

Parts commonly replaced

  • Code plug
  • Main printed circuit board

Related codes

362

Your boiler's computer is having trouble communicating with its internal memory, which prevents it from safely operating your heating and hot water.

High Engineer only £250-450

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Coding Plug

Related codes

363

Your boiler has detected that the flame is remaining active when it should have shut off, preventing it from starting safely.

Emergency Engineer only £180-350

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Flame Rectification Probe

Related codes

364

Your boiler has detected that an internal valve responsible for controlling gas flow is not closing correctly, meaning it is unsafe to continue operating.

Emergency Engineer only £200-350

Parts commonly replaced

  • Gas valve assembly
  • Solenoid coil

Related codes

365

Your boiler has detected an internal gas valve fault, meaning it can no longer safely manage the flow of fuel to the burner, so it has shut down to protect your home.

Emergency Engineer only £250-400

Parts commonly replaced

  • Gas valve assembly
  • Wiring harness

Related codes

604

Your boiler has detected an internal communication error and has safely shut itself down to prevent it from operating incorrectly.

High Engineer only £200-400

Parts commonly replaced

  • Main control board
  • Wiring harness
810

Your boiler is failing to detect or trigger the heating process required to provide you with hot water.

High Engineer only £150-350

Parts commonly replaced

  • Diverter valve
  • Flow turbine
  • PCB
1010

Your boiler's electronic control system is failing to communicate with its internal components, meaning the boiler has stopped working to protect itself.

High Engineer only £150-350

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Wiring harness or ribbon cable
Showing 61–70 of 129
1013

Your boiler has detected that the burner is running at its maximum capacity for too long, causing it to proactively shut down to prevent overheating.

High Engineer only £120-250

Parts commonly replaced

  • Heat exchanger
  • Flow sensor
  • System filter
1014

Your boiler is struggling to detect the flame needed to heat your water and has switched itself off for safety reasons.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Flame rectification sensor
  • Gas valve

Related codes

1018

Your boiler is simply reminding you that it is due for its annual safety service.

Low Engineer only £90-130
1019

Your boiler has identified that the internal water pump is not the correct type for this specific model, which is preventing the system from operating correctly.

High Engineer only £250-450

Parts commonly replaced

  • Central heating pump
  • Printed Circuit Board

Related codes

1021

Your boiler is struggling to accurately detect the temperature of your hot water, which means it may fail to heat your water or work inconsistently.

Medium Engineer only £120-200

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness

Related codes

1023

Your boiler has been running for a very long period without a break and has automatically paused to prevent overheating.

Low DIY-safe

What to check first

  1. Switch the boiler off at the mains power supply
  2. Wait for 60 seconds to allow the system to reset
  3. Switch the power back on and observe if normal operation resumes

Related codes

1025

Your boiler is struggling to accurately monitor the temperature of the water returning to it, so it has stopped working to prevent potential overheating.

High Engineer only £150-250

Parts commonly replaced

  • Return temperature sensor (NTC sensor)
1037

Your boiler has lost the connection to the weather sensor outside your home and is now running on a default setting to ensure you still have heating and hot water.

Low Engineer only £120-200

Parts commonly replaced

  • Outdoor temperature sensor
  • Wiring loom
1068

Your boiler's internal sensor system is confused about the air quality or external temperature, which may hinder its efficiency or ability to run.

Medium Engineer only £140-280

Parts commonly replaced

  • Lambda sensor
  • Outside temperature sensor
  • Wiring harness

Related codes

1073

Your boiler has detected a faulty electrical signal regarding how hot the water is inside the system and has stopped working to prevent damage.

High Engineer only £120-220

Parts commonly replaced

  • Flow NTC sensor
  • Wiring harness

Related codes

Showing 71–80 of 129
1074

Your boiler has lost the ability to measure the temperature of the water inside it, so it has safely shut itself down to prevent overheating.

High Engineer only £150-250

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness
1075

Your boiler has detected an electrical fault with the sensor that tracks the temperature of the water inside it, causing it to stop working to stay safe.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

1076

Your boiler has lost communication with its internal temperature sensor, so it has safely shut down to prevent overheating.

High Engineer only £150-250

Parts commonly replaced

  • Temperature sensor
  • Wiring harness
  • Printed Circuit Board (PCB)
2051

Your boiler's computer has detected a serious internal processing error that is preventing it from operating safely.

High Engineer only £200-400

Parts commonly replaced

  • Main Control Board
  • Wiring Harness
2085

Your boiler has detected an internal software or electronic communication error that prevents it from operating safely.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • Wiring harness
2908

Your boiler's main control computer is experiencing an internal error and cannot operate safely, meaning your heating and hot water will not work.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Control unit
2909

Your boiler's internal computer is experiencing a communication error and has shut down for safety to prevent incorrect operation.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • Wiring Harness

Related codes

2910

Your boiler has detected an issue with the pipework that vents exhaust gases outside, meaning it has safely shut itself down to prevent any harmful fumes building up indoors.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flue duct seals
  • Pressure switch
  • Fan assembly
  • Flue terminal
2911

Your boiler's internal computer has failed to automatically adjust its settings to ensure it burns gas safely and efficiently.

High Engineer only £150-250

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

2912

Your boiler is struggling to start the internal fire necessary to produce heat, meaning it has safely shut itself down to prevent gas from building up.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

Showing 81–90 of 129
2913

Your boiler is struggling to detect the flame accurately while it tries to set itself up, meaning it cannot safely start your heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Ignition lead

Related codes

2914

Your boiler's internal computer is failing to talk to the part that creates heat, meaning it cannot start up.

High Engineer only £180-350

Parts commonly replaced

  • Main Control Board
  • Wiring Harness

Related codes

2915

Your boiler's ventilation fan is continuing to run long after it should have finished cooling down, which often indicates an internal electronic fault.

Medium Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Fan assembly

Related codes

2916

Your boiler has detected that the internal gas valve failed to close properly after it finished its last cycle, which could pose a safety risk.

Emergency Engineer only £200-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
2917

Your boiler is failing to light the internal flame needed to heat your home's water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB board

Related codes

2918

Your boiler has detected an issue with the way it is burning gas and has shut itself down to ensure your safety.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Flue gas sensor
  • Printed Circuit Board (PCB)

Related codes

2920

Your boiler has detected a problem with how it tracks its own flame, causing it to shut down for safety purposes.

High Engineer only £120-350

Parts commonly replaced

  • Ionisation electrode
  • Flame sensing lead
  • Printed Circuit Board (PCB)

Related codes

2921

Your boiler is currently stuck in a diagnostic testing mode used by engineers rather than operating in its normal heating mode.

High Engineer only £90-180

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

2922

Your boiler has encountered an internal electronic error that is preventing it from operating correctly.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • Wiring Harness

Related codes

2923

Your boiler has detected an issue with the valve that controls the gas supply, meaning it has safely shut itself down to prevent any risk.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

Showing 91–100 of 129
2924

Your boiler has detected an issue with the fuel supply system, meaning it cannot confirm that gas is flowing correctly, so it has safely shut itself down.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Wiring harness
  • Main control board (PCB)

Related codes

2925

Your boiler is struggling to control the gas flow needed to heat your home, so it has safely shut itself down to prevent any issues.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Main PCB

Related codes

2926

Your boiler has detected an issue with the control system that regulates the gas flow, meaning it has switched itself off to stay safe and is currently unable to provide heating or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

2927

Your boiler has stopped working because the flame inside went out while it was trying to heat your water or home.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • PCB

Related codes

2928

Your boiler has detected a communication error between its internal electronic brains, causing it to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

2930

Your boiler has detected an internal electronic or controller glitch that is preventing it from running safely and normally.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Basic Controller

Related codes

2931

The internal computer in your boiler has encountered a major software error and has stopped operating to prevent further damage.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)
2932

Your boiler's internal computer is experiencing a communication error, meaning it has safely shut down to prevent incorrect operation.

High Engineer only £200-450

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Control unit
2940

Your boiler's electronic control system is not receiving the correct amount of electrical power, preventing it from starting safely.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Power supply unit

Related codes

2941

Your boiler is struggling to pump enough water through the system, meaning it cannot heat your home or provide hot water effectively.

High Engineer only £150-300

Parts commonly replaced

  • Diverter valve
  • Central heating pump
  • System filter

Related codes

Showing 101–110 of 129
2942

Your boiler has stopped working because it cannot detect that the internal fan, which is essential for safely venting exhaust gases, is spinning correctly.

High Engineer only £250-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

2943

Your boiler is struggling to work because the electricity supply it is receiving from your home's wall socket is weaker than it needs to be.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

2945

Your boiler is rapidly cycling on and off because it cannot efficiently release the heat it is generating, which often points to a blockage or a bottleneck in your heating system.

Medium Engineer only £120-250

Parts commonly replaced

  • System filter
  • Heating pump

Related codes

2946

Your boiler's computer memory chip is not being recognised or is mismatched, which prevents the system from starting up.

High Engineer only £120-280

Parts commonly replaced

  • HCM code plug
  • PCB (Control board)

Related codes

2947

Your boiler's computer chip is not communicating correctly with the main control board, which is preventing the system from starting up safely.

High Engineer only £150-250

Parts commonly replaced

  • Code plug
  • Printed Circuit Board (PCB)

Related codes

2948

Your boiler is struggling to stay lit when it is running at its lowest power level, often causing it to shut down for safety.

High Engineer only £120-280

Parts commonly replaced

  • Ionisation Probe
  • Gas Valve
  • Electrode Set

Related codes

2949

Your boiler has attempted to ignite several times but is failing to stay lit, so it has shut down as a safety precaution.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

2950

Your boiler has tried to start up but cannot detect a flame, meaning it cannot provide heating or hot water.

High DIY-safe £100-£350

What to check first

  1. Check if other gas appliances (like a hob) are working to ensure gas is reaching the property
  2. Check that your prepaid gas meter has credit
  3. Try resetting the boiler using the reset button on the touchscreen

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Probe
  • Gas Valve
  • Ignition Lead

Related codes

2951

Your boiler is repeatedly trying to stay lit but failing, which means it will stop working to keep you safe.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

2952

Your boiler is having trouble confirming that the burner is lit safely, so it has stopped working to prevent any potential risks.

High Engineer only £150-£300

Parts commonly replaced

  • Ignition electrode
  • PCB
  • Wiring harness

Related codes

Showing 111–120 of 129
2953

Your boiler has attempted to start but failed to detect a flame, meaning it cannot produce heat or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board

Related codes

2954

Your boiler has attempted to ignite several times but is failing to stay lit, meaning you currently have no heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

2955

Your boiler has detected that its internal settings do not match the way your heating system is physically set up, meaning it cannot safely start until these are corrected.

High Engineer only £100-250

Parts commonly replaced

  • None - requires software configuration

Related codes

2956

Your boiler has detected that a specific accessory or additional part has been connected and needs to be set up through the control panel.

Low DIY-safe £0-80

What to check first

  1. Navigate to the 'Settings' menu on the boiler screen
  2. Select 'Hydraulic Configuration' and confirm the installed setup
  3. Press and hold 'Reset' to clear the message once the settings are saved

Related codes

2957

Your boiler has detected an internal fault within its computer brain that prevents it from safely lighting the flame.

High Engineer only £200-400

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

2958

Your boiler's internal computer is experiencing a communication error or failure and is unable to operate safely.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Wiring harness

Related codes

2959

Your boiler's internal computer is experiencing a software or communication error and has safely shut itself down to prevent further issues.

High Engineer only £150-350

Parts commonly replaced

  • Main control board
  • Wiring harness

Related codes

2960

Your boiler's main control computer is experiencing a communication or internal processing error, causing it to shut down to prevent damage.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness
2961

Your boiler is unable to detect that its internal air fan is spinning, so it has safely shut itself down to prevent operation without proper ventilation.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

2962

Your boiler has stopped working because the internal component responsible for clearing exhaust gases is not spinning, which prevents the unit from firing up safely.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Showing 121–129 of 129
2963

Your boiler has detected an incorrect temperature reading, which has caused it to shut down for safety reasons to prevent overheating.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

2964

Your boiler is struggling to pump water through its internal system effectively, which is likely preventing it from producing heat or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • Diverter valve
  • Primary heat exchanger

Related codes

2965

Your boiler has sensed that the water inside is getting much hotter than it should be and has shut down as a safety precaution.

High DIY-safe £120-280

What to check first

  1. Ensure all radiator valves (TRVs) are turned to the highest setting
  2. Check that the boiler pressure gauge is between 1 and 1.5 bar
  3. Reset the boiler using the display panel to see if the fault clears

Parts commonly replaced

  • Circulation Pump
  • Flow Temperature Sensor (NTC)
  • Main Heat Exchanger (Flushing)

Related codes

2966

Your boiler is overheating too quickly because water isn't moving through the system fast enough.

High DIY-safe £120-£350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the system pressure is between 1.0 and 1.5 bar
  3. Bleed your radiators to remove any trapped air

Parts commonly replaced

  • Circulating pump
  • Main heat exchanger (flushing required)
  • Temperature sensors

Related codes

2967

Your boiler has detected that the water temperature at different points inside the unit does not match up correctly, causing it to shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Primary Heat Exchanger
  • Diverter Valve

Related codes

2972

Your boiler is struggling to work because the electricity supply coming from your home's wall socket or wiring is weaker than it needs to be.

High Engineer only £120-250

Parts commonly replaced

  • External fuse spur
  • Main printed circuit board (PCB)
  • Power supply cabling

Related codes

2973

Your boiler’s internal computer is experiencing a communication error or software glitch that is preventing it from operating correctly.

High Engineer only £200-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control wiring harness

Related codes

2974

Your boiler's computer is experiencing an internal error and cannot operate correctly, which means you currently have no heating or hot water.

High Engineer only £200-400

Parts commonly replaced

  • Main printed circuit board (PCB)

Related codes

3071

Your boiler has lost wireless communication with its thermostat controller, meaning it cannot properly receive instructions to turn on your heating.

Medium Engineer only £100-£250

Parts commonly replaced

  • Comfort + II RF Receiver
  • Room Thermostat

Related codes

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