High
A8 on Worcester Bosch Greenstar 25 HE Combi

Your boiler’s internal computer and main controls have lost their connection, preventing the system from starting up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Break in communication to the TR2 room thermostat

From this model's manual
Verified against the Worcester Bosch Greenstar 25 He Combi installation & service manual, page 43.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the 'brain' of your boiler can no longer talk to the control panel or the internal sensors. It is usually caused by moisture affecting the electrical circuits, a loose connection in the internal wiring, or a critical failure of the main printed circuit board itself.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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