Worcester Bosch Greenstar 30 Fault codes & diagnostics

18 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2014-2015 Discontinued
GC Number 47-406-64
Download the Worcester Bosch Greenstar 30 manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
3 Emergency 11 High 2 Medium 2 Low

All 18 documented codes

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A7

Your boiler is struggling to accurately measure your hot water temperature, which usually means it will stop providing hot water until the part is replaced.

Medium Engineer only £90-160

Parts commonly replaced

  • Hot water temperature sensor (NTC thermistor)

Related codes

A8

Your boiler's main internal computer is failing to 'talk' properly to its control board, meaning it has temporarily stopped working for safety reasons.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Ad

Your boiler has lost the connection to the sensor that measures the heat inside your hot water storage tank, so it cannot accurately tell when the water is hot.

Medium Engineer only £120-200

Parts commonly replaced

  • Cylinder NTC sensor
  • Wiring harness

Related codes

b1

Your boiler's computer memory chip is loose or missing, meaning the system doesn't know which model it is and has stopped working for safety.

High Engineer only £90-180

Parts commonly replaced

  • Code plug
  • Printed Circuit Board (PCB)

Related codes

b2

Your boiler has detected an internal computer memory error and needs to be reset or inspected by a professional.

High DIY-safe £150-£350

What to check first

  1. Switch the boiler off using its main power switch or plug.
  2. Wait for approximately 60 seconds to allow the internal memory to fully clear.
  3. Turn the power back on and check if the fault code has cleared.

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

b3

Your boiler has detected an internal communication or sensor error that requires professional attention to resolve safely.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board
  • Wiring harness

Related codes

C6

Your boiler has stopped working because the fan that clears away waste gases has failed to start or is spinning too slowly.

High Engineer only £280-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Air pressure switch

Related codes

CC

Your boiler temporarily cannot detect the outdoor temperature sensor, which usually just means your heating will default to a standard indoor schedule rather than adjusting automatically to the weather outside.

Low Engineer only £90-150

Parts commonly replaced

  • Outside temperature sensor
  • Sensor wiring

Related codes

d3

Your boiler has temporarily locked out because an external safety device, such as a room thermostat or underfloor heating limiter, has triggered to prevent overheating.

High Engineer only £90-180

Parts commonly replaced

  • External thermostat
  • Thermal cut-out switch
  • Wiring center

Related codes

d5

Your boiler is struggling to accurately read the temperature of the water circulating through your heating system, which means it may not switch on your heating or hot water correctly.

High Engineer only £120-200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness

Related codes

E2

Your boiler has stopped working because it is unable to accurately measure the temperature of the water flowing through your heating system.

High Engineer only £120-220

Parts commonly replaced

  • NTC Flow Temperature Sensor
  • Wiring Harness

Related codes

E9

Your boiler has detected that it is getting dangerously hot and has shut itself down to prevent damage, or it is struggling to safely push exhaust gases outside.

Emergency Engineer only £150-350

Parts commonly replaced

  • High limit thermostat
  • NTC sensor
  • Heat exchanger
  • Flue system components

Related codes

EA

Your boiler is failing to light the gas or isn't detecting that the flame has started, causing the system to shut down for safety.

High DIY-safe £100-£350

What to check first

  1. Check if other gas appliances in your home, like a hob, are working to confirm your gas supply is active.
  2. If it is freezing outside, check that your external condensate pipe hasn't frozen and blocked.
  3. Press and hold the reset button for five seconds to see if the boiler restarts.

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensor (Ionisation Probe)
  • Gas Valve
  • PCB

Related codes

F0

Your boiler has encountered an internal electronic error that is preventing it from operating correctly.

High Engineer only £200-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

F1

Your boiler has encountered an internal computer error and needs a reset to try and clear the glitch.

High DIY-safe

What to check first

  1. Locate the Reset button on the boiler's front control panel.
  2. Press and hold the Reset button for three to five seconds.
  3. Wait a few minutes to see if the boiler restarts and the error clears.

Parts commonly replaced

  • Main Control Board (PCB)
  • Wiring harness

Related codes

F7

Your boiler is detecting a flame inside even though it has been told to turn off, which may indicate a safety sensor issue that needs urgent attention.

Emergency Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas Valve

Related codes

FA

Your boiler has detected that a flame is still burning inside when it should have already turned off, which is a safety concern that requires an expert to inspect.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

Fd

Your boiler has temporarily paused because the reset button was accidentally pressed, which is a safety feature rather than an actual fault.

Low DIY-safe

What to check first

  1. Wait for the boiler to return to normal operation on its own after a short period.
  2. If the code remains, turn the boiler off at the fused spur, wait one minute, and turn it back on.
  3. Check that the reset button is not physically stuck down.

Related codes