High Lockout
F0 on Worcester Bosch Greenstar 30HE

Your boiler's internal computer has encountered a communication error or software glitch that is preventing it from running safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal error.

What causes this fault?

This fault occurs when the boiler's main control centre suffers a sudden communication breakdown between its internal electronic components. It is typically caused by a component failure on the circuit board or a loose connection in the wiring harness that prevents the computer from verifying its own safety checks. Because the 'brain' of the boiler can no longer guarantee safe operation, it shuts the system down immediately.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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