High
2927 on Worcester Bosch Greenstar 8000 Life GR8300iW 35 S

Your boiler has stopped because the flame went out unexpectedly, which usually happens if the gas supply is interrupted or a safety sensor fails to detect the flame.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Flame failed during burner operation 1. Open the main shut-off valve. 2. Open the appliance shut-off valve. 3. Shut down the appliance and check the gas line. 4. Signal evaluation on printed circuit board defective. 5. Replace the ionisation electrode. 6. Establish protective conductor connection (PE) in the control unit. 7. Replace the ignition cable. 8. Replace the connecting lead to the ionisation electrode. 9. Replace the air/gas ratio control valve. 10.Set the burner correctly. 11.Set the burner at minimum rated load. 12.Check the integrity flue system. 13.The interconnected room air supply is too small or the size of the ventilation opening is too small. 14.Clean the heating block on the flue gas side. 15.Replace the control unit/burner control unit.

From this model's manual
Verified against the Worcester Bosch/Worcester Bosch 8000 Life System 2 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like 2927: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

All 21 fault codes on the Greenstar 8000 Life GR8300iW 35 S

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful