What the manual says
Manufacturer manualFlame failed during burner operation 1. Open the main shut-off valve. 2. Open the appliance shut-off valve. 3. Shut down the appliance and check the gas line. 4. Signal evaluation on printed circuit board defective. 5. Replace the ionisation electrode. 6. Establish protective conductor connection (PE) in the control unit. 7. Replace the ignition cable. 8. Replace the connecting lead to the ionisation electrode. 9. Replace the air/gas ratio control valve. 10.Set the burner correctly. 11.Set the burner at minimum rated load. 12.Check the integrity flue system. 13.The interconnected room air supply is too small or the size of the ventilation opening is too small. 14.Clean the heating block on the flue gas side. 15.Replace the control unit/burner control unit.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 2927: no call-out fees, no surprise bills.
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Related fault codes
All 21 fault codes on the Greenstar 8000 Life GR8300iW 35 S
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