What the manual says
Manufacturer manualFlow rate in heat exchanger too low 1. Supply sensor is not assembled on the supply pipe. 2. Supply sensor does not make proper contact to the supply pipe. 3. System is not filled with water. 4. No water flow, because CH system is closed. 5. No water flow, because pump is not operating correctly.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 2964: no call-out fees, no surprise bills.
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Related fault codes
All 21 fault codes on the Greenstar 8000 Life GR8300iW 35 S
Seeing a different code? Every code this model can display, in one place.