Worcester Bosch Greenstar 8000+ Style Fault codes & diagnostics

99 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Gas 2024-present

The Greenstar 8000+ Style range comes in 2 types

Pick the one you have. The fault codes, GC numbers and manual differ by type.

Each model has its own manual A family spans several manuals, one per model or generation. Pick your model above and its page has the manual its fault codes were read from.

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 76 High 4 Medium 17 Low

All 99 documented codes

Tap any card for details

200

Your boiler is not currently experiencing a fault; it is simply indicating that it is actively running to provide central heating for your home.

Low DIY-safe Shared across the Greenstar 8000+ Style range

What to check first

  1. Check your thermostat to ensure the target temperature is set correctly.
  2. Wait for the house to reach temperature; the code will change once the heating demand is met.
  3. No action is required as this is an operational status code, not an error.

Related codes

201

Your boiler is simply letting you know that it is currently busy heating up water for your taps or shower.

Low DIY-safe Shared across the Greenstar 8000+ Style range

What to check first

  1. No action is required as this is an operational status message rather than a breakdown.
  2. Check that your hot water taps are fully turned off.
  3. Wait for the boiler to finish its current cycle, after which the code should disappear.

Related codes

202

Your boiler is temporarily resting to prevent it from turning on and off too frequently, which helps protect the internal components from unnecessary wear.

Low DIY-safe Shared across the Greenstar 8000+ Style range

What to check first

  1. Check that your room thermostat is set higher than the current room temperature
  2. Ensure all radiator valves (TRVs) are turned open to allow heat to circulate
  3. Wait up to 15 minutes for the anti-cycle timer to expire and the boiler to restart automatically

Related codes

203

Your boiler is working correctly and is simply waiting for a signal from your thermostat or timer to start heating.

Low DIY-safe Shared across the Greenstar 8000+ Style range

What to check first

  1. Check that your room thermostat is turned up higher than the current room temperature.
  2. Ensure your heating programmer or app is set to an 'On' period.
  3. Check if your wireless thermostat has run out of batteries.

Related codes

204

Your boiler has sensed that the water temperature has risen above the level it was set to reach, leading it to shut down for safety.

High DIY-safe £120-£350 Shared across the Greenstar 8000+ Style range

What to check first

  1. Check that all radiator valves are fully open to allow water to circulate.
  2. Ensure there is enough water pressure in the system by checking the digital gauge.
  3. Restart the boiler using the reset button on the touch screen.

Parts commonly replaced

  • Circulation Pump
  • Flow Temperature Sensor (NTC)
  • Main Heat Exchanger (Cleaning)

Related codes

208

Your boiler is currently set to a manual testing mode used by engineers to check emissions, which prevents it from operating normally.

Low DIY-safe Shared across the Greenstar 8000+ Style range

What to check first

  1. Locate the 'Chimney Sweep' button (icon looks like a brush) on the touch screen display.
  2. Press and hold the button for approximately 3 to 5 seconds.
  3. The display should return to the standard temperature screen once the mode is deactivated.

Related codes

214

Your boiler has detected that the internal fan is not spinning as expected during start-up, so it has safely shut down to prevent unsafe operation.

High Engineer only £180-350 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

224

Your boiler has shut down because a safety sensor has detected that it is getting far too hot, likely due to a blockage or a pump failure.

High Engineer only £120-£350 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Overheat Thermostat
  • Circulating Pump
  • Heat Exchanger

Related codes

227

Your boiler is failing to light the gas even though it is trying to, which prevents your heating and hot water from working.

High DIY-safe £120-350 Shared across the Greenstar 8000+ Style range

What to check first

  1. Check if other gas appliances (like a hob) are working to ensure gas is reaching the property
  2. Check if your gas meter has credit (if using a pre-payment meter)
  3. Hold the 'Reset' button on the front of the boiler for 3 seconds

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Probe
  • Gas Valve
  • Ignition Lead

Related codes

228

Your boiler thinks a flame is burning even though it hasn't actually sparked or started, causing it to shut down for safety.

High Engineer only £120-£280 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Ionisation electrode
  • Ignition cable
  • Printed Circuit Board (PCB)

Related codes

Showing 11–20 of 99
229

Your boiler's flame has gone out while it was trying to heat your water, which means the boiler has safely shut itself down to prevent any issues.

High Engineer only £120-250 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Electrodes
  • Gas valve
  • Gas pressure regulator
  • Printed circuit board

Related codes

232

Your boiler has been intentionally switched off or put into standby mode by an external device, such as a smart thermostat, a programmer, or a safety control system.

High Engineer only £90-180 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • External wiring
  • Heating programmer
  • Smart thermostat receiver

Related codes

233

Your boiler's computer is having trouble recognising its own internal settings, which is preventing it from starting up correctly.

High Engineer only £250-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main control board
  • Coding plug

Related codes

234

Your boiler is not detecting the electrical connection to the gas supply mechanism, meaning it cannot safely ignite to provide heating or hot water.

High Engineer only £150-250 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Gas valve
  • Wiring harness
  • PCB

Related codes

235

Your boiler's internal computer is confused because its software settings don't match the specific model hardware installed.

High Engineer only £150-300 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • PCB
  • Programming Key

Related codes

237

Your boiler has detected a general internal communication failure, meaning it cannot safely operate its main control systems.

High Engineer only £150-300 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

238

Your boiler's main control unit has identified an internal electronic error and has shut down to prevent potential damage.

High Engineer only £250-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

242

Your boiler's main control unit is experiencing a communication error or electrical glitch that is preventing it from operating correctly.

High Engineer only £180-350 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

244

Your boiler's main control computer is experiencing a temporary glitch or internal error, which has caused it to stop working for safety reasons.

High Engineer only £150-350 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Control unit

Related codes

245

Your boiler's internal computer is experiencing a communication error, meaning it has safely shut itself down to prevent potential damage.

High Engineer only £200-400 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main Control Board
  • Wiring harness
Showing 21–30 of 99
249

Your boiler's internal computer is experiencing a temporary communication error, causing it to stop operating as a protective measure.

High Engineer only £250-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Wiring harness
250

Your boiler's internal computer has encountered a critical communication error, meaning it has safely shut itself down to prevent potential damage.

High Engineer only £250-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Control unit

Related codes

251

Your boiler’s internal computer is experiencing a software glitch or a communication error that is preventing it from running safely.

High Engineer only £150-350 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main control board
  • Wiring harness

Related codes

252

Your boiler's internal computer is experiencing a communication error, meaning it has safely shut down to prevent incorrect operation.

High Engineer only £200-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control wiring harness

Related codes

253

Your boiler's computer has encountered an internal error and cannot operate, which means you currently have no heating or hot water.

High Engineer only £250-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main Control Unit
  • Printed Circuit Board (PCB)

Related codes

254

Your boiler has detected an internal electrical problem with its main computing brain, preventing it from operating safely.

High Engineer only £250-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main Control Unit (PCB)
  • Wiring harness

Related codes

257

Your boiler's main control computer is experiencing a temporary glitch or internal error, which has caused it to pause its normal operation as a safety precaution.

High Engineer only £200-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main printed circuit board (PCB)

Related codes

258

Your boiler has detected an internal communication error and has safely shut down to prevent potential damage to its electronic components.

High Engineer only £200-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main Control Board
  • Wiring Harness
259

Your boiler's internal computer is experiencing a software or communication error and needs to be restarted or investigated by a professional.

High Engineer only £150-350 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main printed circuit board
  • Wiring harness
262

Your boiler has detected an internal computer error that is preventing it from starting up correctly.

High Engineer only £200-400 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main control board
  • Wiring harness

Related codes

Showing 31–40 of 99
263

Your boiler's internal computer has encountered a memory or communication error, which prevents it from operating safely.

High Engineer only £250-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main Control Board (PCB)
  • Wiring Harness

Related codes

265

Your boiler is temporarily turning itself off because your radiators or taps aren't taking away the heat as fast as the boiler is producing it, often due to poor water flow.

Medium Engineer only £120-250 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

268

Your boiler has detected an internal communication glitch during its self-test phase, which prevents it from firing up safely.

High Engineer only £150-300 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main control board (PCB)
  • Wiring harness

Related codes

269

Your boiler has detected that the flame is not burning as it should and has shut itself down to keep your home safe.

High Engineer only £150-300 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve
  • Printed circuit board

Related codes

273

Your boiler has detected that the flame-making process has stopped, preventing your heating or hot water from working.

High Engineer only £150-300 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Fan
  • Air pressure switch
  • Printed Circuit Board (PCB)

Related codes

281

Your boiler is struggling because the internal water pump is either jammed or air is trapped inside the system, preventing water from circulating properly.

High Engineer only £150-300 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Circulation pump
  • Automatic air vent

Related codes

283

Your boiler is currently going through its normal ignition sequence to fire up and provide heat or hot water.

Low Engineer only Shared across the Greenstar 8000+ Style range
284

Your boiler is having trouble managing the balance of air and gas required for safe combustion and has locked itself out to prevent potential issues.

High Engineer only £150-300 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Gas valve
  • Gas valve harness

Related codes

305

Your boiler is temporarily pausing the hot water production to prevent itself from overheating or cycling on and off too frequently.

Low DIY-safe Shared across the Greenstar 8000+ Style range

What to check first

  1. Wait up to 15 minutes for the anti-cycle timer to expire
  2. Ensure hot water taps are fully closed
  3. Check that the hot water temperature setting on the control panel is not set excessively high

Related codes

306

Your boiler is still detecting a flame even though it has tried to shut off the gas supply, which is a safety conflict.

Emergency Engineer only £180-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Gas Valve
  • Ionisation Electrode
  • Printed Circuit Board (PCB)

Related codes

Showing 41–50 of 99
357

Your boiler is currently running a brief automatic test to clear any lingering gases from the internal system before it attempts to fire up again.

Low Engineer only Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Flue fan
  • Air pressure switch
  • Venturi
360

Your boiler's internal computer is experiencing a temporary communication error or software glitch that is preventing it from operating correctly.

High Engineer only £150-350 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main Control Board
  • Wiring Harness
362

Your boiler's computer is having trouble communicating with its internal memory, which prevents it from safely operating your heating and hot water.

High Engineer only £250-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Coding Plug

Related codes

363

Your boiler's internal computer is experiencing a communication error or technical glitch that is preventing it from operating correctly.

High Engineer only £250-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main control unit
  • Wiring harness
604

Your boiler has detected an internal communication error and has safely shut itself down to prevent it from operating incorrectly.

High Engineer only £200-400 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main control board
  • Wiring harness
815

Your boiler is receiving incorrect temperature readings from a secondary part of your heating system, which may be preventing your home from heating up efficiently.

Medium Engineer only £120-£190 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Low loss header temperature sensor (NTC)
  • Wiring harness
1010

Your boiler's electronic control panel is currently unable to send or receive signals, causing the system to stop operating to prevent errors.

High Engineer only £150-300 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Control board
  • Wiring harness
  • External thermostat/programmer
1013

Your boiler has detected that the burner is running at its maximum capacity for too long, causing it to proactively shut down to prevent overheating.

High Engineer only £120-250 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Heat exchanger
  • Flow sensor
  • System filter
1017

Your boiler has stopped working because the water pressure inside the system has dropped below the minimum level required to operate safely.

High DIY-safe £0-120 Shared across the Greenstar 8000+ Style range

What to check first

  1. Locate the internal or external filling link (often blue levers or a braided hose under the boiler).
  2. Slowly open the valves until you hear water entering the system.
  3. Watch the digital display or pressure gauge until it reaches between 1.0 and 1.5 bar, then close the valves completely.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel
Showing 51–60 of 99
1018

Your boiler is simply reminding you that it is due for its annual safety service.

Low Engineer only £90-130 Shared across the Greenstar 8000+ Style range
1019

Your boiler has identified that the internal water pump is not the correct type for this specific model, which is preventing the system from operating correctly.

High Engineer only £250-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Central heating pump
  • Printed Circuit Board

Related codes

1021

Your boiler is struggling to accurately detect the temperature of your hot water, which means it may fail to heat your water or work inconsistently.

Medium Engineer only £120-200 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness

Related codes

1023

Your boiler has been running for a very long period without a break and has automatically paused to prevent overheating.

Low DIY-safe Shared across the Greenstar 8000+ Style range

What to check first

  1. Switch the boiler off at the mains power supply
  2. Wait for 60 seconds to allow the system to reset
  3. Switch the power back on and observe if normal operation resumes

Related codes

1025

Your boiler is struggling to accurately monitor the temperature of the water returning to it, so it has stopped working to prevent potential overheating.

High Engineer only £150-250 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Return temperature sensor (NTC sensor)
1037

Your boiler has lost the connection to the weather sensor outside your home and is now running on a default setting to ensure you still have heating and hot water.

Low Engineer only £120-200 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Outdoor temperature sensor
  • Wiring loom
1065

Your boiler is currently struggling to correctly measure the water pressure in your heating system, which prevents it from operating safely.

High Engineer only £150-250 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • System pressure sensor
  • Wiring harness
1068

Your boiler's internal sensor system is confused about the air quality or external temperature, which may hinder its efficiency or ability to run.

Medium Engineer only £140-280 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Lambda sensor
  • Outside temperature sensor
  • Wiring harness

Related codes

1070

Your boiler is simply reminding you that its annual service is due soon to keep it running safely and efficiently.

Low Engineer only £80-£130 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Service kit (seals and gaskets)
  • Spark electrode

Related codes

1071

Your boiler is simply reminding you that it is time for its annual health check and service to keep it running efficiently and safely.

Low Engineer only £100-180 Shared across the Greenstar 8000+ Style range
Showing 61–70 of 99
1072

Your boiler is simply reminding you that it is time for its regular annual service to ensure it continues to run safely and efficiently.

Low Engineer only £90-140 Shared across the Greenstar 8000+ Style range
1075

Your boiler has stopped working because it thinks the internal heat sensor is damaged or has an electrical fault, preventing it from monitoring temperature safely.

High Engineer only £120-190 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Heat exchanger temperature sensor (NTC thermistor)
  • Wiring harness connector

Related codes

1076

Your boiler has stopped working because it can no longer communicate with the sensor that monitors the temperature of the main heating unit.

High Engineer only £100-£220 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Primary heat exchanger NTC sensor
  • Sensor wiring harness

Related codes

2085

Your boiler has detected an internal software or electronic communication error that prevents it from operating safely.

High Engineer only £250-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main Control Board
  • Wiring harness
2908

Your boiler's main control computer is experiencing an internal error and cannot operate safely, meaning your heating and hot water will not work.

High Engineer only £250-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Control unit
2910

Your boiler has detected an issue with the pipework that vents exhaust gases outside, meaning it has safely shut itself down to prevent any harmful fumes building up indoors.

Emergency Engineer only £150-350 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Flue duct seals
  • Pressure switch
  • Fan assembly
  • Flue terminal
2914

Your boiler's computer is having trouble communicating with its internal systems, which has caused it to shut down for safety reasons.

High Engineer only £150-350 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Wiring harness

Related codes

2915

Your boiler's main internal computer has encountered a memory or communication error, preventing the system from running safely.

High Engineer only £250-550 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • HMI (Display Interface Panel)

Related codes

2916

Your boiler has detected an internal electrical communication error, meaning it cannot properly coordinate its functions to provide heat and hot water.

High Engineer only £250-£650 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring Harness
  • Display Module

Related codes

2920

Your boiler has detected a problem with how it tracks its own flame, causing it to shut down for safety purposes.

High Engineer only £120-350 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Ionisation electrode
  • Flame sensing lead
  • Printed Circuit Board (PCB)

Related codes

Showing 71–80 of 99
2923

Your boiler has detected an internal electrical communication error, which means it has stopped running to prevent damage to its electronic components.

High DIY-safe £280-550 Shared across the Greenstar 8000+ Style range

What to check first

  1. Press the 'Reset' button on the front display panel and hold for three seconds.
  2. Wait up to 10 minutes for the boiler to complete its restart sequence.
  3. Ensure your household electricity supply is stable and you have not recently had a power cut.

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

2924

Your boiler has detected an internal electrical problem that is preventing it from starting up safely.

High Engineer only £250-£550 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Internal Wiring Harness

Related codes

2925

Your boiler has experienced an internal electrical error that has caused it to stop working for safety.

High DIY-safe £250-550 Shared across the Greenstar 8000+ Style range

What to check first

  1. Press the 'Reset' button on the front control panel once.
  2. Wait up to 10 minutes to see if the boiler restarts normally.
  3. If the code persists or returns immediately, do not attempt further repairs and contact a Gas Safe engineer.

Parts commonly replaced

  • Internal Wiring Harness
  • Printed Circuit Board (PCB)

Related codes

2926

Your boiler's internal computer has detected a general electrical communication error and has shut down as a safety precaution.

High Engineer only £180-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Internal Wiring Harness

Related codes

2927

Your boiler's main control unit has detected an electrical communication failure, meaning the system cannot safely operate your heating or hot water.

High Engineer only £200-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main Control Unit (PCB)
  • Wiring harness

Related codes

2928

Your boiler has detected an internal software or communication error that is preventing it from operating safely.

High Engineer only £180-350 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main Control Board (PCB)
  • Wiring harness

Related codes

2931

Your boiler's internal computer has encountered a communication error or hardware glitch and needs a professional inspection to determine if the main control board is failing.

High Engineer only £250-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Low voltage wiring harness

Related codes

2940

Your boiler has detected an internal communication error or hardware fault within its main control system, preventing it from firing up safely.

High Engineer only £250-550 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Burner Control Unit
  • Main PCB
  • Wiring Harness

Related codes

2946

Your boiler's computer memory chip is not being recognised or is mismatched, which prevents the system from starting up.

High Engineer only £120-280 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • HCM code plug
  • PCB (Control board)

Related codes

2948

Your boiler is struggling to stay lit when it is running at its lowest power level, often causing it to shut down for safety.

High Engineer only £120-280 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Ionisation Probe
  • Gas Valve
  • Electrode Set

Related codes

Showing 81–90 of 99
2949

Your boiler has attempted to ignite several times but is failing to stay lit, so it has shut down as a safety precaution.

High Engineer only £150-300 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

2950

Your boiler has tried to start up but cannot detect a flame, meaning it cannot provide heating or hot water.

High DIY-safe £100-£350 Shared across the Greenstar 8000+ Style range

What to check first

  1. Check if other gas appliances (like a hob) are working to ensure gas is reaching the property
  2. Check that your prepaid gas meter has credit
  3. Try resetting the boiler using the reset button on the touchscreen

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Probe
  • Gas Valve
  • Ignition Lead

Related codes

2951

Your boiler is repeatedly trying to stay lit but failing, which means it will stop working to keep you safe.

High Engineer only £150-350 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

2952

Your boiler has detected an internal error while trying to confirm the flame is burning correctly, causing it to shut down for safety.

High Engineer only £150-300 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Printed circuit board (PCB)
  • Ionisation electrode
  • Wiring harness

Related codes

2955

Your boiler has detected that its internal settings do not match the way your heating system is physically set up, meaning it cannot safely start until these are corrected.

High Engineer only £100-250 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • None - requires software configuration

Related codes

2956

Your boiler has detected that a specific accessory or additional part has been connected and needs to be set up through the control panel.

Low DIY-safe £0-80 Shared across the Greenstar 8000+ Style range

What to check first

  1. Navigate to the 'Settings' menu on the boiler screen
  2. Select 'Hydraulic Configuration' and confirm the installed setup
  3. Press and hold 'Reset' to clear the message once the settings are saved

Related codes

2957

Your boiler's electronic control system has encountered an internal communication error and has safely shut itself down to prevent further damage.

High Engineer only £250-450 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Main Control Board
  • Wiring Harness
2961

Your boiler is unable to detect that its internal air fan is spinning, so it has safely shut itself down to prevent operation without proper ventilation.

High Engineer only £180-350 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

2962

Your boiler has stopped working because it cannot move the air and exhaust gases through the system properly.

High Engineer only £180-350 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

2963

Your boiler has detected that the sensors monitoring its internal temperature are giving incorrect readings or have failed, causing the system to shut down for safety.

High Engineer only £140-£240 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Heat exchanger temperature sensor
  • Flow temperature sensor
  • Wiring harness

Related codes

Showing 91–99 of 99
2965

Your boiler has sensed that the water inside is getting much hotter than it should be and has shut down as a safety precaution.

High DIY-safe £120-280 Shared across the Greenstar 8000+ Style range

What to check first

  1. Ensure all radiator valves (TRVs) are turned to the highest setting
  2. Check that the boiler pressure gauge is between 1 and 1.5 bar
  3. Reset the boiler using the display panel to see if the fault clears

Parts commonly replaced

  • Circulation Pump
  • Flow Temperature Sensor (NTC)
  • Main Heat Exchanger (Flushing)

Related codes

2966

Your boiler is overheating too quickly because water isn't moving through the system fast enough.

High DIY-safe £120-£350 Shared across the Greenstar 8000+ Style range

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the system pressure is between 1.0 and 1.5 bar
  3. Bleed your radiators to remove any trapped air

Parts commonly replaced

  • Circulating pump
  • Main heat exchanger (flushing required)
  • Temperature sensors

Related codes

2968

Your boiler has detected that the water pressure is too low and it is currently trying to top itself up automatically.

Low DIY-safe £0-120 Shared across the Greenstar 8000+ Style range

What to check first

  1. Wait a few minutes to see if the 'Intelligent Filling System' completes the top-up automatically.
  2. If it does not stop, check the display for a prompt to manual override the filling valve.
  3. Check visible pipework and radiators for any signs of water leaks.

Parts commonly replaced

  • None (Software notification)
  • Automatic Filling Link (if faulty)

Related codes

2969

Your boiler's automatic filling system has topped up the water pressure too many times in a short period, suggesting there may be a leak in your heating system.

High Engineer only £100-350 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • Automatic filling valve
  • Expansion vessel
  • Pressure relief valve

Related codes

2970

Your boiler has detected that the water pressure in your heating system is falling much faster than normal, which usually indicates a significant leak or a fault with the pressure sensor.

High DIY-safe £90-250 Shared across the Greenstar 8000+ Style range

What to check first

  1. Check all visible radiators and pipes for signs of water leaks
  2. Top up the system pressure using the internal filling link to between 1 and 1.5 bar
  3. Monitor the pressure gauge to see if it drops rapidly again after refilling

Parts commonly replaced

  • Pressure Sensor
  • Expansion Vessel
  • PRV (Pressure Relief Valve)

Related codes

2971

Your boiler has detected that the water pressure in the system has dropped below the minimum level required to operate safely.

High DIY-safe £0-120 Shared across the Greenstar 8000+ Style range

What to check first

  1. Locate the integrated filling link handle underneath the boiler (on some models) or the external braided filling loop.
  2. Slowly pull the lever or open the valves to allow water into the system while watching the digital display or pressure gauge.
  3. Close the valves firmly once the pressure reaches 1.5 bar and the fault code disappears.

Parts commonly replaced

  • Intelligent Filling Link
  • Expansion Vessel
  • Pressure Sensor

Related codes

2972

Your boiler is struggling to work because the electricity supply coming from your home's wall socket or wiring is weaker than it needs to be.

High Engineer only £120-250 Shared across the Greenstar 8000+ Style range

Parts commonly replaced

  • External fuse spur
  • Main printed circuit board (PCB)
  • Power supply cabling

Related codes

2980

Your boiler has entered a strict safety lockout mode and needs to be manually reset using the control panel.

High DIY-safe Shared across the Greenstar 8000+ Style range

What to check first

  1. Locate the display screen on the front of your boiler.
  2. Press and hold both the up and down arrow keys simultaneously for at least 3 seconds.
  3. Wait to see if the boiler clears the fault and attempts to reignite.

Related codes

2981

Your boiler has locked itself as a safety precaution and needs a quick reset using the control panel buttons.

High DIY-safe Shared across the Greenstar 8000+ Style range

What to check first

  1. Locate the display screen on the front of your boiler.
  2. Press and hold both the up and down arrow keys simultaneously for 3 seconds.
  3. Wait to see if the boiler clears the fault code and resumes normal operation.

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