High
2957 on Worcester Bosch Greenstar 8000 Style System

Your boiler has detected an internal electrical communication error, which means it has stopped working as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Boiler electr. system fault

From this model's manual
Verified against the Worcester Bosch Greenstar 8000 Life Style installation & service manual, page 79.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer is unable to communicate with its electrical components, effectively causing the system to lose its 'train of thought'. The most common reason is a hardware failure within the main circuit board or a loose connection in the wiring that links the various sensors together. Because the boiler can no longer verify that it is operating safely, it shuts down immediately to prevent damage.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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