Worcester Bosch Greenstar 8000 Style System Fault codes & diagnostics

18 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural GasLPG 30-50 kW 2019-present

The Greenstar 8000 Style range comes in 4 types

Pick the one you have. The fault codes, GC numbers and manual differ by type.

Each model has its own manual A family spans several manuals, one per model or generation. Pick your model above and its page has the manual its fault codes were read from.

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 16 High 1 Medium

All 18 documented codes

Tap any card for details

224

Your boiler has shut down because a safety sensor has detected that it is getting far too hot, likely due to a blockage or a pump failure.

High Engineer only £120-£350 Shared across the Greenstar 8000 Style System range

Parts commonly replaced

  • Overheat Thermostat
  • Circulating Pump
  • Heat Exchanger

Related codes

227

Your boiler is failing to light the gas even though it is trying to, which prevents your heating and hot water from working.

High DIY-safe £120-350 Shared across the Greenstar 8000 Style System range

What to check first

  1. Check if other gas appliances (like a hob) are working to ensure gas is reaching the property
  2. Check if your gas meter has credit (if using a pre-payment meter)
  3. Hold the 'Reset' button on the front of the boiler for 3 seconds

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Probe
  • Gas Valve
  • Ignition Lead

Related codes

228

Your boiler thinks a flame is burning even though it hasn't actually sparked or started, causing it to shut down for safety.

High Engineer only £120-£280 Shared across the Greenstar 8000 Style System range

Parts commonly replaced

  • Ionisation electrode
  • Ignition cable
  • Printed Circuit Board (PCB)

Related codes

306

Your boiler is still detecting a flame even though it has tried to shut off the gas supply, which is a safety conflict.

Emergency Engineer only £180-450 Shared across the Greenstar 8000 Style System range

Parts commonly replaced

  • Gas Valve
  • Ionisation Electrode
  • Printed Circuit Board (PCB)

Related codes

1022

Your boiler is struggling to accurately measure the temperature of your stored hot water, so it has safely stopped heating the tank to prevent overheating.

Medium Engineer only £150-250 Shared across the Greenstar 8000 Style System range

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor Wiring Harness

Related codes

1065

Your boiler has detected an issue with the sensor that monitors internal water pressure, meaning it cannot confirm if there is enough water to operate safely.

High Engineer only £140-£220 Shared across the Greenstar 8000 Style System range

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

2920

Your boiler has detected a problem with how it tracks its own flame, causing it to shut down for safety purposes.

High Engineer only £120-350 Shared across the Greenstar 8000 Style System range

Parts commonly replaced

  • Ionisation electrode
  • Flame sensing lead
  • Printed Circuit Board (PCB)

Related codes

2927

Your boiler has stopped working because the flame inside went out while it was trying to heat your water or home.

High Engineer only £150-300 Shared across the Greenstar 8000 Style System range

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • PCB

Related codes

2946

Your boiler's computer memory chip is not being recognised or is mismatched, which prevents the system from starting up.

High Engineer only £120-280 Shared across the Greenstar 8000 Style System range

Parts commonly replaced

  • HCM code plug
  • PCB (Control board)

Related codes

2948

Your boiler is struggling to stay lit when it is running at its lowest power level, often causing it to shut down for safety.

High Engineer only £120-280 Shared across the Greenstar 8000 Style System range

Parts commonly replaced

  • Ionisation Probe
  • Gas Valve
  • Electrode Set

Related codes

2950

Your boiler has tried to start up but cannot detect a flame, meaning it cannot provide heating or hot water.

High DIY-safe £100-£350 Shared across the Greenstar 8000 Style System range

What to check first

  1. Check if other gas appliances (like a hob) are working to ensure gas is reaching the property
  2. Check that your prepaid gas meter has credit
  3. Try resetting the boiler using the reset button on the touchscreen

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Probe
  • Gas Valve
  • Ignition Lead

Related codes

2963

Your boiler has detected that the sensors monitoring its internal temperature are giving incorrect readings or have failed, causing the system to shut down for safety.

High Engineer only £140-£240 Shared across the Greenstar 8000 Style System range

Parts commonly replaced

  • Heat exchanger temperature sensor
  • Flow temperature sensor
  • Wiring harness

Related codes

2964

Your boiler is struggling to pump water through its internal system effectively, which is likely preventing it from producing heat or hot water.

High Engineer only £150-350 Shared across the Greenstar 8000 Style System range

Parts commonly replaced

  • Central heating pump
  • Diverter valve
  • Primary heat exchanger

Related codes

2965

Your boiler has sensed that the water inside is getting much hotter than it should be and has shut down as a safety precaution.

High DIY-safe £120-280 Shared across the Greenstar 8000 Style System range

What to check first

  1. Ensure all radiator valves (TRVs) are turned to the highest setting
  2. Check that the boiler pressure gauge is between 1 and 1.5 bar
  3. Reset the boiler using the display panel to see if the fault clears

Parts commonly replaced

  • Circulation Pump
  • Flow Temperature Sensor (NTC)
  • Main Heat Exchanger (Flushing)

Related codes

2966

Your boiler is overheating too quickly because water isn't moving through the system fast enough.

High DIY-safe £120-£350 Shared across the Greenstar 8000 Style System range

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the system pressure is between 1.0 and 1.5 bar
  3. Bleed your radiators to remove any trapped air

Parts commonly replaced

  • Circulating pump
  • Main heat exchanger (flushing required)
  • Temperature sensors

Related codes

2967

Your boiler has detected that the water temperature is fluctuating unevenly inside the unit, forcing it to shut down to prevent damage.

High Engineer only £150-300 Shared across the Greenstar 8000 Style System range

Parts commonly replaced

  • NTC Temperature Sensor
  • Primary Heat Exchanger
  • Central Heating Pump

Related codes

2970

Your boiler has detected that the water pressure in your heating system is falling much faster than normal, which usually indicates a significant leak or a fault with the pressure sensor.

High DIY-safe £90-250 Shared across the Greenstar 8000 Style System range

What to check first

  1. Check all visible radiators and pipes for signs of water leaks
  2. Top up the system pressure using the internal filling link to between 1 and 1.5 bar
  3. Monitor the pressure gauge to see if it drops rapidly again after refilling

Parts commonly replaced

  • Pressure Sensor
  • Expansion Vessel
  • PRV (Pressure Relief Valve)

Related codes

2971

Your boiler has detected that the water pressure in the system has dropped below the minimum level required to operate safely.

High DIY-safe £0-120 Shared across the Greenstar 8000 Style System range

What to check first

  1. Locate the integrated filling link handle underneath the boiler (on some models) or the external braided filling loop.
  2. Slowly pull the lever or open the valves to allow water into the system while watching the digital display or pressure gauge.
  3. Close the valves firmly once the pressure reaches 1.5 bar and the fault code disappears.

Parts commonly replaced

  • Intelligent Filling Link
  • Expansion Vessel
  • Pressure Sensor

Related codes

12 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.

200 Status Your boiler is not currently experiencing a fault; it is simply indicating that it is actively running to provide central heating for your home. 201 Status Your boiler is simply letting you know that it is currently busy heating up water for your taps or shower. 202 Status Your boiler is temporarily resting to prevent it from turning on and off too frequently, which helps protect the internal components from unnecessary wear. 203 Status Your boiler is working correctly and is simply waiting for a signal from your thermostat or timer to start heating. 204 Status Your boiler has sensed that the water temperature has risen above the level it was set to reach, leading it to shut down for safety. 208 Status Your boiler is currently set to a manual testing mode used by engineers to check emissions, which prevents it from operating normally. 305 Status Your boiler is temporarily pausing the hot water production to prevent itself from overheating or cycling on and off too frequently. 815 Diagnostic Your boiler is receiving incorrect temperature readings from a secondary part of your heating system, which may be preventing your home from heating up efficiently. 1017 Diagnostic Your boiler has stopped working because the water pressure inside the system has dropped below the minimum level required to operate safely. 1068 Diagnostic Your boiler's internal sensor system is confused about the air quality or external temperature, which may hinder its efficiency or ability to run. 1075 Diagnostic Your boiler has stopped working because it thinks the internal heat sensor is damaged or has an electrical fault, preventing it from monitoring temperature safely. 1076 Diagnostic Your boiler has stopped working because it can no longer communicate with the sensor that monitors the temperature of the main heating unit.

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