High
2950 on Worcester Bosch Greenstar 8000 Style System

Your boiler has tried to start up but cannot detect a flame, meaning it cannot provide heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

No flame signal following starting procedure

From this model's manual
Verified against the Worcester Bosch Greenstar 8000 Life Style installation & service manual, page 79.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's control system fails to detect a flame after several attempts to ignite the gas. It is usually caused by a lack of spark, a blocked gas supply, or a dirty sensor that cannot 'see' the flame even if it has successfully lit. Over time, soot buildup or wear on the internal ignition parts prevents the boiler from firing up safely.

This fault is more frequent during the first cold snap of winter when the gas valve may stick after sitting idle or when extreme cold affects the external gas supply pressure.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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