Worcester Bosch Greenstar 8000 Life System Fault codes & diagnostics

28 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural GasLPG 30-50 kW 2019-present
Download the Worcester Bosch Greenstar 8000 Life System manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Each cell = one fault code. Hover to identify.
2 Emergency 25 High 1 Medium

All 28 documented codes

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224

Your boiler has detected that it has become too hot and has automatically shut itself down to prevent internal damage.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • Diverter valve
  • Heat exchanger
  • NTC thermistor

Related codes

227

Your boiler is trying to start but failing to stay lit, which means it cannot produce any heating or hot water for your home.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

228

Your boiler has detected an internal error where it thinks a flame is present when it actually isn't, which is a safety lockout preventing the unit from operating.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flame rectification electrode
  • Printed Circuit Board (PCB)
  • Gas valve

Related codes

306

Your boiler has detected that the flame is not turning off correctly when it should, which is a safety concern that requires an expert to inspect.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Flame rectification electrode

Related codes

1022

Your boiler is struggling to accurately measure the temperature of your stored hot water, so it has safely stopped heating the tank to prevent overheating.

Medium Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor Wiring Harness

Related codes

1065

Your boiler is unable to read the water pressure level because the sensor responsible for checking it is faulty or has a loose connection.

High Engineer only £150-250

Parts commonly replaced

  • Pressure sensor
  • Wiring harness
2920

Your boiler is struggling to confirm that the burner has safely lit, causing it to shut down to prevent the release of unburnt gas.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

2927

Your boiler has stopped because the flame inside went out while it was trying to heat your water or home.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • PCB

Related codes

2946

Your boiler's internal computer chip is not being recognised correctly, which is preventing it from starting up safely.

High Engineer only £150-250

Parts commonly replaced

  • Code Plug
  • Printed Circuit Board (PCB)

Related codes

2946 V

Your boiler's computer is struggling to identify the specific configuration chip meant for your model, causing it to shut down for safety.

High Engineer only £150-250

Parts commonly replaced

  • Coding plug
  • PCB

Related codes

Showing 11–20 of 28
2948

Your boiler is failing to stay safely lit because it cannot reliably detect the flame needed to heat your water.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Main PCB

Related codes

2948 B

Your boiler has failed to stay lit because it cannot maintain a stable flame at the lowest power setting.

High Engineer only £180-350

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Main PCB

Related codes

2950

Your boiler is trying to start up but it cannot detect a flame, so it has safely shut itself down to prevent gas from building up.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

2950 B

Your boiler is trying to ignite but cannot detect a flame, meaning it is currently unable to provide heating or hot water for safety reasons.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

2963

Your boiler has detected an unreliable temperature reading from its internal sensors and has shut down as a precaution to prevent damage.

High Engineer only £180-350

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness
  • Main Control Board

Related codes

2963 B

Your boiler has detected that the temperature reading from its internal pipes is incorrect, so it has safely shut down to prevent potential overheating.

High Engineer only £150-250

Parts commonly replaced

  • NTC temperature sensor harness
  • Flow/Return temperature sensor

Related codes

2964

Your boiler is struggling to pump water around your heating system efficiently, likely due to a blockage in the unit or a problem with the internal pump.

High Engineer only £180-350

Parts commonly replaced

  • Central heating pump
  • Plate heat exchanger
  • Diverter valve

Related codes

2964 B

Your boiler is struggling to circulate water properly, which means it cannot safely heat your home or water.

High Engineer only £180-350

Parts commonly replaced

  • Central Heating Pump
  • Flow Sensor
  • Flow/Return Sensor

Related codes

2965

Your boiler has detected that the water temperature inside the system has become dangerously hot and has shut itself down to prevent damage or overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Heat exchanger

Related codes

2965 B

Your boiler is overheating because water isn't circulating through your radiators properly, likely due to low pressure or an issue with the internal pump.

High DIY-safe £120-£250

What to check first

  1. Check your boiler pressure gauge; if it is below 1 bar, use the internal filling link or external filling loop to top the system up to between 1 and 1.5 bar.
  2. Walk around your home and ensure that all your radiator valves are fully open and not stuck shut.
  3. Restart your boiler using the reset button or power cycle to see if the pump clears its blockage.

Parts commonly replaced

  • Circulation pump
  • System filter
  • Diverter valve

Related codes

Showing 21–28 of 28
2966

Your boiler is struggling to move water around effectively, causing it to overheat very quickly because the heat isn't being transferred into your radiators or water properly.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • Diverter valve
  • Heat exchanger

Related codes

2966 B

Your boiler is shutting down because it cannot circulate water through your heating system, likely due to low pressure or a blockage.

High DIY-safe £120-£250

What to check first

  1. Check your boiler pressure gauge to ensure it is between 1 and 1.5 bar
  2. If the pressure is low, use the external or internal filling loop to top the system up
  3. Ensure all radiator valves and any isolation valves near the boiler are fully open

Parts commonly replaced

  • Circulation pump
  • Heat exchanger
  • Diverter valve

Related codes

2967

Your boiler has detected that water is heating up or cooling down at two different spots in a way that suggests a circulation problem or a faulty reading, so it has stopped working to prevent potential damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature sensors
  • Central heating pump
  • Plate heat exchanger

Related codes

2967 B

Your boiler has detected that water isn't moving through the unit as expected, likely due to a circulation issue or a sensor that is no longer properly attached.

High Engineer only £150-300

Parts commonly replaced

  • Flow temperature sensor
  • Central heating pump
  • Heat exchanger clip

Related codes

2970

Your boiler has detected a fast leak in your radiator system, meaning it has lost water pressure too quickly for it to operate safely.

High DIY-safe £120-250

What to check first

  1. Check all radiators, valves, and exposed pipework for signs of wet patches or dripping water.
  2. Inspect the pressure relief pipe exiting through an external wall to see if it is leaking water outdoors.
  3. If no visible leaks are found, use the external filling loop to top the boiler pressure back up to 1.5 bar.

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Filling loop

Related codes

2970 B

Your boiler has detected that the water pressure in your heating system is falling away much faster than it should, causing it to shut down to protect itself.

High DIY-safe £120-250

What to check first

  1. Check your radiators and pipework throughout the house for any visible signs of water leaks or wet patches on the floor.
  2. Locate the external filling loop or internal key usually found underneath the boiler and open the valve slowly to reach the recommended pressure of 1.5 bar on the gauge.
  3. Monitor the pressure gauge over the next few hours to see if it drops again, which would confirm a persistent leak requiring a professional.

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Filling loop valve

Related codes

2971

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £0-£120

What to check first

  1. Locate the internal filling link or external filling loop beneath the boiler.
  2. Open the valves slowly to allow mains water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close the valves firmly and check that the fault code has cleared.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel

Related codes

2971 B

Your boiler has stopped working because the water pressure inside your heating system has dropped below the required level.

High DIY-safe £80-120

What to check first

  1. Locate the internal or external filling loop connected to your boiler pipes
  2. Slowly open the valves to allow mains water to enter the system until the pressure gauge reads between 1.5 and 2 bar
  3. Close both valves tightly and ensure the pressure gauge remains stable

Parts commonly replaced

  • Filling link
  • Pressure relief valve
  • Pressure sensor

Related codes

13 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.

200 Status Your boiler is operating exactly as it should and is currently warming your home. 201 Status Your boiler is currently heating your hot water and is working exactly as it should be. 202 Status Your boiler is perfectly fine and is simply taking a short break between heating cycles to prevent unnecessary wear. 203 Status Your boiler is currently idle and functioning perfectly, simply waiting for a request from your thermostat or hot water tap to start heating. 204 Status Your boiler has temporarily stopped because it detected that the water inside is significantly hotter than the temperature you have set it to reach. 208 Status Your boiler has been accidentally switched into a specific testing mode used by engineers to check emissions, which temporarily overrides normal heating and hot water operation. 305 Status Your boiler is temporarily pausing to prevent the water from overheating, which is a normal protective feature and not a sign of a breakdown. 815 Diagnostic Your boiler is struggling to accurately read the temperature of the water circulating through your heating system, which may prevent it from heating your home correctly. 1010 Status Your boiler has lost the digital connection between its main parts, meaning it cannot process instructions to heat your home or water. 1017 Diagnostic Your boiler has stopped working because the water pressure inside the heating system has dropped below the required level. 1068 Diagnostic Your boiler is struggling because it has lost the signal from the sensor that measures how cold it is outside, meaning it cannot automatically adjust your heating based on the weather. 1075 Diagnostic Your boiler has detected a faulty electrical signal from its internal temperature monitoring system, causing it to shut down for safety to prevent overheating. 1076 Diagnostic Your boiler has lost communication with a key temperature sensor, causing it to shut down for safety because it cannot correctly monitor heat levels.

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