Worcester Bosch Greenstar 8000 Style Fault codes & diagnostics

159 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural GasLPG 30-50 kW 2019-present

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
8 Emergency 123 High 9 Medium 19 Low

All 159 documented codes

Tap any card for details

Green/Red - blinking

Your boiler has detected a minor fluctuation in the water circulation system, but it is still operating safely and does not require immediate intervention.

Low Engineer only £90-180

Parts commonly replaced

  • Central heating pump
  • System filter
Red - blinking

Your boiler has detected an internal issue where it thinks it should be running but has stopped a critical internal circulation component for safety.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Printed circuit board (PCB)
  • Wiring harness
1-d4

Your boiler is having trouble communicating with your solar water heating system, which may prevent the solar panels from boosting your hot water.

Low Engineer only £120-250

Parts commonly replaced

  • Solar sensor
  • Solar module
  • Wiring harness
202

Your boiler is pausing temporarily to prevent it from turning on and off too frequently while it redistributes heat around your home.

Low DIY-safe

What to check first

  1. Check that your radiators are turned on and not blocked by furniture
  2. Ensure your room thermostat is set to a temperature higher than the current room temperature
  3. Wait 5-10 minutes to see if the system clears the message automatically as it stabilizes

Related codes

204

Your boiler has shut down because the water inside its internal loop has become hotter than the system is programmed to allow.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • Diverter valve
  • Primary flow sensor
  • Heat exchanger

Related codes

208

Your boiler has been accidentally switched into a specific testing mode used by engineers to check emissions, which is why it is ignoring your normal heating and hot water settings.

Low DIY-safe

What to check first

  1. Locate the wrench or chimney sweep icon on your boiler's control panel.
  2. Press and hold the chimney sweep button for several seconds until the indicator light goes out.
  3. Restart the boiler using the reset button if it does not immediately return to normal operation.
212

Your boiler has detected that the water temperature is rising far too quickly, likely because the system cannot move the heated water away fast enough.

High Engineer only £150-350

Parts commonly replaced

  • Central Heating Pump
  • Plate Heat Exchanger
  • Diverter Valve

Related codes

Showing 11–20 of 159
213

Your boiler has detected that water is not circulating through the system quickly enough, causing a large temperature gap between the outgoing and incoming pipes.

High DIY-safe £100-£350

What to check first

  1. Check that all radiator valves (TRVs) are fully open and not stuck.
  2. Ensure the central heating system pressure is between 1.0 and 1.5 bar.
  3. Check if any bypass valves are closed or if there are air locks by bleeding your radiators.

Parts commonly replaced

  • Circulation Pump
  • Central Heating Return Filter
  • Thermistor

Related codes

214

Your boiler has detected that the internal fan responsible for clearing exhaust gases has failed to start correctly, so it has automatically shut down to keep your home safe.

High Engineer only £250-450

Parts commonly replaced

  • Fan assembly
  • Control board
  • Wiring harness

Related codes

215

Your boiler has stopped working because it cannot confirm that the internal fan is blowing air correctly to safely clear exhaust gases.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

223

Your boiler has lost the connection to one of its internal temperature sensors, causing it to stop running as a safety precaution.

High Engineer only £90-180

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness Connector
224

Your boiler has detected that it has become dangerously hot and has shut itself down to prevent damage or overheating.

High Engineer only £150-300

Parts commonly replaced

  • High limit thermostat
  • NTC sensor
  • Pump
  • Diverter valve

Related codes

227

Your boiler is trying to start, but it cannot detect a flame, so it has safely shut down to prevent gas from building up.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB
228

Your boiler is confused because it senses an internal signal that makes it think the flame is burning even when it is not, causing it to shut down for safety.

Emergency Engineer only £150-350

Parts commonly replaced

  • Printed circuit board
  • Flame rectification probe
  • Wiring harness

Related codes

229

Your boiler is struggling to stay lit and has cut itself off as a safety precaution because it cannot maintain a stable flame.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap

Related codes

232

Your boiler has been instructed to turn off by an external device, such as a smart thermostat, weather sensor, or a specialized security system.

Medium Engineer only £90-180

Parts commonly replaced

  • External control unit
  • Communication module
  • Wiring bridge

Related codes

233

Your boiler's computer is having trouble recognising its own internal settings and components, which means it has safely shut itself down to prevent further issues.

High Engineer only £200-400

Parts commonly replaced

  • Control unit
  • PCB
  • Coding plug

Related codes

Showing 21–30 of 159
234

Your boiler is struggling to communicate with the part that controls the gas supply, meaning it cannot ignite to provide heat or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Wiring harness
  • PCB

Related codes

235

Your boiler's internal computer system is having a communication error because it cannot recognise the current configuration of the internal electrical parts.

High Engineer only £150-300

Parts commonly replaced

  • Main Electronic Control Unit (PCB)
  • Key Coding Plug

Related codes

237

Your boiler has detected an internal communication error and has safely shut itself down to prevent potential damage.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Control unit

Related codes

238

Your boiler's main computer control panel has encountered an internal error and cannot communicate with the rest of the unit to heat your home.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Control unit

Related codes

240

Your boiler has lost communication with a temperature sensor because of a loose wire or a faulty internal component.

High Engineer only £90-180

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness
  • Control Board

Related codes

241

Your boiler has lost communication with its internal temperature sensor, preventing it from heating your water safely.

High Engineer only £95-180

Parts commonly replaced

  • Flow NTC Temperature Sensor
  • Wiring Harness
  • Overheat Thermostat

Related codes

242

Your boiler has detected an issue with its internal electronic control system that prevents it from operating safely.

High Engineer only £250-500

Parts commonly replaced

  • Main Control Board (PCB)
  • Wiring Harness
244

Your boiler's internal computer has encountered a critical communication error and needs to be reset or inspected by a professional.

High Engineer only £250-450

Parts commonly replaced

  • Main control board
  • Wiring harness

Related codes

245

Your boiler's computer has detected an internal communication error and has safely shut down to prevent incorrect operation.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

246

Your boiler's main computer control panel is experiencing a software or hardware error and needs professional attention to reset or replace.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • PCB

Related codes

Showing 31–40 of 159
247

The internal computer board of your boiler is experiencing a communication or processing error, which has caused the system to shut down for safety.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • Wiring Harness

Related codes

248

Your boiler has experienced an internal electronics failure that is preventing it from starting up safely.

High Engineer only £350-600

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

249

Your boiler's computer system has encountered an internal glitch and requires a reset or professional check to function correctly again.

High Engineer only £120-250

Parts commonly replaced

  • Main control board
  • PCB

Related codes

250

Your boiler's computer system has encountered a internal software glitch that is preventing it from operating correctly.

High Engineer only £150-300

Parts commonly replaced

  • Main Control Board (PCB)

Related codes

251

Your boiler's computer is having trouble reading its internal software, which has caused it to stop working to ensure safety.

High Engineer only £150-300

Parts commonly replaced

  • Main control board (PCB)

Related codes

252

The boiler's internal computer is experiencing a memory error and needs to be restarted to clear the fault.

Medium DIY-safe

What to check first

  1. Locate the power supply to the boiler and switch it off at the fused spur
  2. Wait for approximately 60 seconds
  3. Switch the power supply back on and allow the boiler to complete its reboot sequence

Parts commonly replaced

  • Main control board (PCB)

Related codes

253

Your boiler's internal computer is experiencing a memory error, preventing it from starting up correctly.

High Engineer only £200-400

Parts commonly replaced

  • Main PCB

Related codes

254

Your boiler's internal computer is experiencing a memory error, which means it cannot safely control its own operation and has shut down to protect itself.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • Printed Circuit Board (PCB)

Related codes

256

Your boiler's internal computer is experiencing a temporary communication error or software glitch that is preventing it from running properly.

High Engineer only £150-350

Parts commonly replaced

  • Control board
  • Wiring harness

Related codes

257

Your boiler's main control computer is experiencing a communication error, meaning it has safely shut down to prevent incorrect operation.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • Wiring Harness

Related codes

Showing 41–50 of 159
258

Your boiler's main computer system has encountered an internal error and needs a reset to try and regain control.

High Engineer only £200-450

Parts commonly replaced

  • Main Control Unit (PCB)
  • Wiring harness
259

Your boiler has detected an internal communication error with its main control system, meaning it cannot process the signals needed to operate safely.

High Engineer only £200-400

Parts commonly replaced

  • Main printed circuit board
  • Wiring harness

Related codes

262

Your boiler's computer system has encountered a logic error and needs to be restarted to resume normal operation.

High DIY-safe £100-250

What to check first

  1. Locate the power switch or fused spur for the boiler
  2. Turn the power off for 60 seconds
  3. Turn the power back on and wait for the system to reboot

Parts commonly replaced

  • Main control board (PCB)
  • Wiring harness

Related codes

263

Your boiler's computer has encountered a memory or communication error and is unable to follow its normal startup routine.

High Engineer only £150-300

Parts commonly replaced

  • Main control board
  • Wiring harness

Related codes

264

Your boiler has detected an issue with the way it is managing its air supply, which is necessary for safe and efficient operation.

High Engineer only £150-350

Parts commonly replaced

  • Fan assembly
  • Flue seal
  • Air pressure switch
  • Wiring harness

Related codes

265

Your boiler is struggling because it is producing more heat than your home is currently ready to absorb, which usually happens when the internal flow of water is blocked or restricted.

Medium Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Primary heat exchanger
  • System filter

Related codes

268

Your boiler has flagged an internal check of its electrical safety switches which has not been cleared automatically.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

269

Your boiler has detected that the flame inside is not staying lit as it should, so it has turned itself off to stay safe.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • Printed Circuit Board (PCB)

Related codes

273

Your boiler has detected that the internal components responsible for burning fuel and venting gases are not communicating properly, so it has safely shut itself down to prevent unsafe operation.

High Engineer only £150-300

Parts commonly replaced

  • Fan unit
  • Printed Circuit Board (PCB)
  • Flue connector
Showing 51–60 of 159
275

Your boiler has become stuck in a technical testing mode used by engineers during maintenance and cannot currently heat your home or water.

High Engineer only £120-250

Parts commonly replaced

  • Main PCB
281

Your boiler is not detecting enough water flow or pressure to push warmth into your radiators and taps.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • Diverter valve cartridge
284

Your boiler has detected an issue with the internal valve that mixes gas and air, which is preventing it from firing up correctly.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Gas valve wiring harness
  • PCB

Related codes

285

Your boiler has stopped working because the water returning from your radiators is too hot, suggesting it is not circulating through the system correctly.

High DIY-safe £100-£280

What to check first

  1. Ensure at least two or three radiators have their valves turned fully open.
  2. Check that your thermostatic radiator valves (TRVs) are not all set to 'zero' or 'off'.
  3. Reset the boiler using the display panel to see if the fault clears.

Parts commonly replaced

  • System Pump
  • Return Temperature Sensor (NTC)
  • Bypass Valve

Related codes

305

Your boiler is temporarily pausing between heat cycles to protect itself and ensure efficient operation, which is a normal behavior rather than a breakdown.

Low Engineer only
306

Your boiler has detected that it is still sensing a flame even though it has tried to shut off the gas supply, which could indicate a safety issue with internal components.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Flame Detection Electrode
323

Your boiler's internal computer is having trouble communicating with its controls, which means the system has stopped working as a safety precaution.

High Engineer only £150-300

Parts commonly replaced

  • Control Unit
  • Wiring Harness
  • Main PCB
328

Your boiler has experienced a temporary electricity supply flicker or power cut, causing the system to briefly lose its signal.

Low DIY-safe

What to check first

  1. Check your electricity supply to ensure no local power cuts have occurred
  2. Switch the boiler off at the fused spur or mains power supply
  3. Wait 60 seconds and switch the power back on to allow the boiler to restart and self-reset
341

Your boiler is heating its internal water much faster than it is able to circulate, causing the system to automatically shut down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • Diverter valve cartridge
  • System filter

Related codes

Showing 61–70 of 159
342

Your boiler is switching itself off because the water inside is heating up much faster than it safely should during hot water production.

High Engineer only £180-350

Parts commonly replaced

  • Diverter valve
  • Heat exchanger
  • NTC thermistor
347

Your boiler has stopped because it thinks the water returning from your radiators is hotter than the water it just sent out, which usually means a sensor is confused or water isn't flowing correctly.

High Engineer only £120-280

Parts commonly replaced

  • NTC Temperature Sensor
  • Flow/Return Thermistor
  • Control Board (PCB)

Related codes

350

Your boiler has detected an electrical fault in a temperature sensor, which is preventing it from safely heating your home or water.

High Engineer only £150-250

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

351

Your boiler has lost the signal from the sensor that monitors the temperature of the water flowing through your heating system, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness lead
  • Printed Circuit Board (PCB)

Related codes

353

Your boiler has detected an internal safety system failure and has stopped working to prevent any potential risks.

High Engineer only £150-350

Parts commonly replaced

  • Main Control Unit (PCB)
  • Wiring harness lead

Related codes

354

Your boiler has detected an internal safety fault during its automatic startup checks and has locked itself out to prevent unsafe operation.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

356

Your boiler is failing to operate because the electricity supply reaching it is not strong enough to meet its requirements.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Power supply cable
  • External spur switch

Related codes

357

Your boiler is currently running a brief automatic safety check to clear out any leftover air or gases before attempting to ignite the flame.

Low Engineer only
360

Your boiler's internal computer has lost its 'identity' because the small data chip that tells it how to operate correctly is either faulty or not plugged in properly.

High Engineer only £150-250

Parts commonly replaced

  • Coding plug
  • Main PCB

Related codes

Showing 71–80 of 159
362

Your boiler's computer is having trouble recognising its internal configuration or has suffered a hardware failure, meaning it cannot operate safely.

High Engineer only £250-450

Parts commonly replaced

  • Control board
  • Coding plug

Related codes

363

Your boiler has detected that the flame sensor is still picking up a signal even when it should be off, meaning the system cannot safety-verify the combustion process.

High Engineer only £150-300

Parts commonly replaced

  • Flame rectification electrode
  • Gas valve
  • Printed circuit board (PCB)

Related codes

364

Your boiler has detected an internal issue where a component responsible for controlling the fuel supply is failing to shut off correctly.

Emergency Engineer only £200-350

Parts commonly replaced

  • Gas valve
  • Wiring harness

Related codes

365

Your boiler has detected that a small valve responsible for controlling the fuel supply is not closing properly, which means it cannot operate safely.

Emergency Engineer only £250-400

Parts commonly replaced

  • Gas valve assembly

Related codes

522

Your boiler is currently running a self-diagnostic check to ensure its internal temperature sensors are reading accurately.

Low DIY-safe £0-120

What to check first

  1. Wait for the boiler to complete the test (usually 5-10 minutes)
  2. If the code persists, try resetting the boiler once via the touchscreen menu
  3. Ensure there is adequate water pressure (between 1 and 1.5 bar) on the display

Parts commonly replaced

  • Flow NTC sensor
  • Return NTC sensor

Related codes

604

Your boiler has detected a failure within its internal electronic brain, meaning it has safely shut itself down to prevent any unsafe operation.

High Engineer only £250-450

Parts commonly replaced

  • Burner control unit
  • Main PCB
  • Wiring harness

Related codes

810

Your boiler is currently unable to provide hot water, meaning you will likely have cold taps and a cold shower until the fault is corrected.

High Engineer only £150-350

Parts commonly replaced

  • Diverter valve
  • Diverter valve motor
  • Domestic hot water sensor
815

Your boiler is struggling to accurately monitor the temperature of the water circulating through your heating system, which means it may not heat your radiators or hot water as efficiently as it should.

Medium Engineer only £120-200

Parts commonly replaced

  • Low loss header temperature sensor
  • Wiring harness
1010

Your boiler's electronic controller is temporarily unable to 'talk' to the main system, causing the unit to stop working as a safety precaution.

High Engineer only £150-350

Parts commonly replaced

  • Control board (PCB)
  • Communication cable
  • Wiring loom

Related codes

1012

Your boiler has lost its internal connection to the smart controls or sensors, meaning the main computer cannot talk to the rest of the system.

High Engineer only £120-450

Parts commonly replaced

  • Wiring harness
  • Internal BUS connection cables
  • Main PCB (Printed Circuit Board)

Related codes

Showing 81–90 of 159
1013

Your boiler has detected that it is running at the absolute limit of its burning capacity and has safely shut itself down to prevent overheating or component damage.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Flue gas sensor
  • Main PCB

Related codes

1014

Your boiler is struggling to detect a flame, which means it cannot safely ignite to provide you with heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • Gas valve

Related codes

1017

Your boiler has stopped working because the amount of water inside your heating system has dropped below the required level.

High DIY-safe £80-120

What to check first

  1. Locate the internal filling link or external filling loop beneath the boiler
  2. Slowly open the valve to allow water into the system until the pressure gauge reads between 1.0 and 1.5 bar
  3. Close the valve tightly once the correct pressure is reached

Parts commonly replaced

  • Filling link
  • Pressure relief valve
  • Expansion vessel

Related codes

1018

Your boiler is simply reminding you that its annual scheduled maintenance check is now due to keep it running safely and efficiently.

Low Engineer only £90-140
1019

Your boiler has identified that the internal water pump does not match the settings configured in the system's software.

High Engineer only £150-250

Parts commonly replaced

  • Primary Printed Circuit Board (PCB)
  • Pump assembly

Related codes

1021

Your boiler is struggling to accurately measure the temperature of the water being heated for your taps and shower, so it has stopped heating it to prevent overheating.

Medium Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness
1023

Your boiler has been running for a very long time without a break and has automatically paused to prevent overheating or excessive wear.

Low DIY-safe

What to check first

  1. Switch the boiler off at the fused spur or mains isolation point.
  2. Wait for 60 seconds to allow the internal electronics to reset.
  3. Switch the boiler back on and observe if it operates normally.

Related codes

1025

Your boiler is struggling to accurately read how hot the water returning from your radiators is, which prevents it from heating your home properly.

High Engineer only £150-250

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness
1027

Your boiler has lost the connection to a sensor responsible for monitoring the temperature of your hot water supply, which may affect its ability to keep hot water ready for instant use.

Low Engineer only £120-200

Parts commonly replaced

  • DHW pre-heat sensor
  • Wiring harness
1037

Your boiler has lost the signal from the weather sensor outside, so it is now running in a basic mode to ensure you still have heating and hot water.

Low Engineer only £120-200

Parts commonly replaced

  • External temperature sensor
  • Wiring loom
Showing 91–100 of 159
1065

Your boiler is currently unable to accurately read the water pressure inside the system because the sensor responsible for this signal has stopped working or has lost its connection.

High Engineer only £150-250

Parts commonly replaced

  • System pressure sensor
  • Wiring harness
1068

Your boiler is struggling because it has lost the signal from a sensor that tells it how to react to external conditions or combustion efficiency.

Medium Engineer only £150-250

Parts commonly replaced

  • Outside temperature sensor
  • Lambda probe
  • Control board
1073

Your boiler has detected a faulty signal from its internal temperature reading component, causing the system to stop working as a safety precaution.

High Engineer only £150-250

Parts commonly replaced

  • NTC Flow Temperature Sensor
  • Wiring Harness

Related codes

1074

Your boiler has lost communication with a key temperature reader, meaning it cannot accurately monitor your heating system and will shut down for safety.

High Engineer only £150-250

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness
  • PCB

Related codes

1075

Your boiler has detected an electrical fault with an internal temperature monitoring component, which will prevent it from heating your home or water safely.

High Engineer only £150-250

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness
1076

Your boiler has lost its connection to a sensor responsible for monitoring its internal temperature, causing it to shut down to prevent overheating.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness
  • Printed Circuit Board (PCB)
2051

Your boiler's internal computer has encountered a software or communication error and needs to perform a reset to clear the system.

High Engineer only £150-300

Parts commonly replaced

  • Main control board (PCB)
  • Wiring harness
2085

Your boiler has detected an internal software or communication error that is preventing it from operating safely.

High Engineer only £150-350

Parts commonly replaced

  • Main control board (PCB)
  • Wiring harness
2908

Your boiler's main computer control panel is experiencing a communication or processing error, preventing the system from operating safely.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • Wiring Harness

Related codes

2909

Your boiler's main control unit has detected an internal electronic error and has shut down for safety to prevent further issues.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board (PCB)
  • Wiring Harness

Related codes

Showing 101–110 of 159
2910

Your boiler is struggling to breathe properly because its flue pipe, which vents gases outside, may be blocked or disconnected.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flue assembly seals
  • Fan
  • Air pressure switch
  • Flue pipe sections

Related codes

2911

Your boiler has failed its internal self-adjustment process, meaning it cannot safely set the correct balance of gas and air to function correctly.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • PCB (Printed Circuit Board)
  • Air intake seal

Related codes

2912

Your boiler has failed to ignite during a setup process, meaning it cannot start the burner to provide heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board

Related codes

2913

Your boiler is struggling to detect the flame needed to heat your home during its automatic adjustment process and has temporarily shut itself down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Ignition lead

Related codes

2914

Your boiler's internal electronic brains have lost their connection, meaning the system cannot safely ignite to provide heating or hot water.

High Engineer only £200-450

Parts commonly replaced

  • Appliance control unit
  • Burner control unit
  • Connecting wiring harness

Related codes

2915

Your boiler's internal fan is stuck running longer than it should after it has finished heating your home or water.

Medium Engineer only £150-300

Parts commonly replaced

  • Control unit
  • Fan
  • Wiring harness

Related codes

2916

Your boiler has detected that gas is still flowing when it should be shut off, which is a safety concern that prevents the system from operating.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
2917

Your boiler has attempted to start but failed to detect a flame, meaning it cannot produce heat or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board

Related codes

2918

Your boiler has detected an issue with the way it is burning fuel, so it has safely shut itself down to prevent any unsafe operation.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Ignition lead
  • Control board
  • Flame sensing electrode

Related codes

2920

Your boiler is struggling to detect the flame correctly and will stop working to keep your home safe.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • Printed Circuit Board (PCB)

Related codes

Showing 111–120 of 159
2921

Your boiler is currently stuck in a technical testing mode used by engineers during setup and is not operating normally to heat your home.

High Engineer only £90-180
2922

Your boiler has detected an internal computer error that is preventing it from operating correctly.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • Wiring harness

Related codes

2923

Your boiler has detected an issue with the valve that regulates its gas supply, which prevents it from safely firing up.

Emergency Engineer only £200-350

Parts commonly replaced

  • Gas valve
  • Control unit

Related codes

2924

Your boiler's control system is unable to communicate with the part that regulates gas flow, meaning it cannot safely ignite to provide heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Gas valve wiring harness
  • Main printed circuit board (PCB)

Related codes

2925

Your boiler is struggling to confirm it is receiving the correct amount of gas to operate safely and has shut down to protect itself.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Control board
  • Wiring harness

Related codes

2926

Your boiler has detected an issue with the valve that controls the gas flow, and for your safety, it has shut itself down to prevent it from operating incorrectly.

Emergency Engineer only £200-350

Parts commonly replaced

  • Gas valve
  • PCB

Related codes

2927

Your boiler has stopped because it cannot maintain a steady flame, meaning you currently have no heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap

Related codes

2928

Your boiler's computer is experiencing a temporary software glitch and cannot communicate correctly with its internal systems.

High Engineer only £150-300

Parts commonly replaced

  • Main control unit (PCB)
  • Wiring harness

Related codes

2930

Your boiler's internal computer is experiencing a communication error or electronic fault, causing it to shut down for safety.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board (PBC)
  • Wiring harness

Related codes

2931

Your boiler's internal computer is experiencing a critical processing error and has stopped functioning to protect itself from unpredictable operation.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Unit (PCB)
  • Wiring harness

Related codes

Showing 121–130 of 159
2932

Your boiler's internal computer is experiencing a communication error, which has caused it to shut down to prevent potential damage.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • Wiring Harness
2940

Your boiler is struggling because it is not receiving the correct amount of electrical power, which is stopping it from operating normally.

High Engineer only £120-250

Parts commonly replaced

  • Printed circuit board (PCB)
  • Wiring harness
  • Power supply module

Related codes

2941

Your boiler is struggling to pump water around your heating system fast enough, so it has turned itself off to prevent overheating.

High Engineer only £150-300

Parts commonly replaced

  • System pump
  • Diverter valve
  • Primary heat exchanger

Related codes

2942

Your boiler has detected that the internal fan responsible for safely venting exhaust gases is not spinning correctly, so it has shut down to keep your home safe.

High Engineer only £200-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

2943

Your boiler is struggling because the electrical power reaching it from your home's main supply has dropped below the required level.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board
  • Wiring harness
  • External power supply unit

Related codes

2945

Your boiler is rapidly turning itself on and off because it is struggling to move heat away into your radiators effectively, often due to a blockage or a closed valve.

Medium DIY-safe £100-£250

What to check first

  1. Check that all radiator valves throughout your home are fully open
  2. Ensure your heating system pressure is between 1 and 1.5 bar
  3. Bleed your radiators to release any trapped air
  4. Reset the boiler using the reset button on the display

Parts commonly replaced

  • System filter
  • Central heating pump
  • Flow sensor

Related codes

2946

Your boiler's computer is struggling to identify the specific configuration chip meant for your model, causing it to shut down for safety.

High Engineer only £150-250

Parts commonly replaced

  • Code plug
  • Main control unit (PCB)

Related codes

2947

Your boiler's computer is struggling to identify the specific electronic card that tells it how to run your heating system.

High Engineer only £150-300

Parts commonly replaced

  • Code plug
  • Main control board

Related codes

2948

Your boiler is attempting to start but is failing to stay lit because it cannot detect a flame, which has caused it to shut down for safety.

High Engineer only £180-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

2949

Your boiler is trying to start but is failing to detect a flame, which means your heating and hot water have stopped working.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

Showing 131–140 of 159
2950

Your boiler is attempting to light but is failing to detect a flame, meaning it cannot produce heat or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

2951

Your boiler is repeatedly failing to keep its internal flame lit, so it has stopped working to keep your home safe.

High Engineer only £180-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensed waste trap

Related codes

2952

Your boiler is having trouble confirming that the burner has lit safely, so it has stopped working to keep your home safe.

High Engineer only £180-350

Parts commonly replaced

  • Ignition electrode
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

2953

Your boiler is failing to light the internal burner properly during low-power operation, meaning it cannot provide you with heating or hot water safely.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board

Related codes

2954

Your boiler is attempting to start up but is failing to maintain the flame needed to heat your home and water.

High Engineer only £180-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Burner seal

Related codes

2955

Your boiler's computer settings do not match the way your heating system has been physically installed, preventing it from functioning correctly.

High Engineer only £120-250

Parts commonly replaced

  • Main circuit board (PCB)

Related codes

2956

Your boiler's internal settings are currently mismatched with your home heating setup, preventing it from functioning correctly.

Medium Engineer only £100-250

Parts commonly replaced

  • Main control board
  • System configuration module

Related codes

2957

Your boiler's main computer has encountered an internal technical glitch that is preventing it from firing up safely.

High Engineer only £200-400

Parts commonly replaced

  • CU-GH control unit
  • Main PCB

Related codes

2958

Your boiler's computer is having trouble communicating internally, which has caused the system to shut down for safety.

High Engineer only £200-450

Parts commonly replaced

  • Main control unit (PCB)
  • Wiring harness

Related codes

2959

Your boiler's main computer control panel is experiencing an internal error and cannot communicate with the system, meaning the boiler has shut down for safety.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Unit (PCB)
  • Wiring harness

Related codes

Showing 141–150 of 159
2960

Your boiler's main control computer is experiencing a communication or processing error, preventing it from operating safely.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • Wiring Harness
  • Interface Module

Related codes

2961

Your boiler has stopped working because it cannot confirm that the internal fan, which is essential for safely exhausting waste gases, is spinning correctly.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

2962

Your boiler has identified an issue with the internal air circulation system, which is preventing it from lighting safely.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

2963

Your boiler has detected data from its internal temperature sensors that falls outside the expected range, prompting it to shut down for safety.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

2964

Your boiler is struggling to pump water around the system effectively, which is causing it to stop heating to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Central Heating Pump
  • Plate Heat Exchanger
  • Diverter Valve

Related codes

2965

Your boiler has detected that the water inside the system has become dangerously hot and has shut itself down to prevent damage or overheating.

High Engineer only £150-350

Parts commonly replaced

  • NTC Temperature sensor
  • Pump
  • Primary heat exchanger

Related codes

2966

Your boiler has shut down because the water inside it is heating up much faster than it can be moved around your system.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

2967

Your boiler has detected that the water temperature is fluctuating unevenly inside the unit, forcing it to shut down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Primary Heat Exchanger
  • Central Heating Pump

Related codes

2970

Your boiler has detected that the water pressure in your heating system is dropping much faster than it should, which usually points to a leak somewhere in your radiators, pipes, or the boiler itself.

High Engineer only £120-250

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Internal heating circuit pipe
2971

Your boiler has stopped working because the amount of water inside your heating system has dropped below the required level.

High DIY-safe £80-150

What to check first

  1. Locate the internal filling link or external filling loop connected to your boiler pipework
  2. Slowly open the valve to allow water to enter the system until the pressure gauge reads between 1.0 and 1.5 bar
  3. Close the valve tightly and check that the error code has cleared

Parts commonly replaced

  • Filling link
  • Pressure relief valve
  • Expansion vessel

Related codes

Showing 151–159 of 159
2972

Your boiler is struggling because the electricity supply coming from your mains is weaker than required to operate safely.

High Engineer only £100-250

Parts commonly replaced

  • Electrical supply wiring
  • PCB (Printed Circuit Board)
  • External power isolator switch

Related codes

2973

Your boiler's internal computer is experiencing a communication fault, meaning it cannot safely operate the heating or hot water until reset or repaired.

High Engineer only £200-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

2974

Your boiler's computer has hit an unexpected internal error which is preventing it from running safely and effectively.

High Engineer only £200-450

Parts commonly replaced

  • Main control board (PCB)
  • Wiring harness

Related codes

2980

Your boiler has experienced an internal software or communication error that has caused it to lock down for safety.

High DIY-safe £0-120

What to check first

  1. Locate the up and down arrow keys on the touch-sensitive display.
  2. Press and hold both the up and down arrows at the same time for at least 3 seconds.
  3. Wait for the display to clear the code and return to the home screen.
  4. If the code persists, try turning the boiler off and on at the main isolation switch.

Parts commonly replaced

  • No parts usually required
  • Display PCB (if persistent)

Related codes

2981

Your boiler has detected an internal safety issue and has shut itself down to prevent damage, meaning you currently have no heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

3071

Your boiler is having trouble communicating with its wall-mounted thermostat control panel, likely due to a loose wire or a fault in the control unit itself.

High Engineer only £120-£250

Parts commonly replaced

  • Comfort+ II RF thermostat
  • EMS BUS connection cable
  • Boiler main PCB
No LED

Your boiler has lost all power and is currently completely shut down, meaning you will not have any heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Main Control Board
  • Fuse
  • Power Cable
Red - continuous

Your boiler has detected that the water pump responsible for circulating heat has stopped working, meaning the unit will currently refuse to provide hot water or heating.

High Engineer only £200-450

Parts commonly replaced

  • Central heating pump
  • Pump wiring harness
  • Printed Circuit Board (PCB)