High
2949 on Worcester Bosch Greenstar 8000 Style

Your boiler is trying to start but is failing to detect a flame, which means your heating and hot water have stopped working.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No flame signal with high output

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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