High
2912 on Worcester Bosch Greenstar 8000 Style

Your boiler has failed to ignite during a setup process, meaning it cannot start the burner to provide heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No flame signal during calibration

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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