High Lockout
252 on Worcester Bosch Greenstar 8000 Life/Style

Your boiler’s internal computer has encountered a communication error or an internal glitch and cannot operate until it is reset or repaired.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

System fault boiler electronics / basic controller

What causes this fault?

This fault occurs when the boiler’s main control board suffers a critical communication failure or an internal electronic crash. It is often caused by a sudden power surge, moisture getting onto the circuitry, or simply a hardware component reaching the end of its functional life. Because the central processor can no longer send or receive signals correctly, the system enters a fail-safe mode.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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