High Lockout
251 on Worcester Bosch Greenstar 8000 Life/Style

Your boiler's internal computer is experiencing a software or logic error, preventing it from processing information correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

System fault boiler electronics / basic controller

What causes this fault?

This fault occurs when the boiler's main control board experiences a fatal communication error or a failure in its internal data memory. It is usually caused by a physical components breakdown within the circuitry or an electrical surge that has corrupted the board's software. The boiler stops running because the 'brain' can no longer safely coordinate the heating process.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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