What the manual says
Manufacturer manualInternal fault
What causes this fault?
This fault occurs when the boiler's central control system suffers a communication breakdown between its internal electronic components. It is typically caused by a critical failure within the main circuit board or the digital display unit, meaning the boiler can no longer safely manage the heating process. In some cases, a sudden power surge or moisture ingress can damage these sensitive parts, leading to a complete system freeze.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 2928: no call-out fees, no surprise bills.
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