Common problems guide

The most common Worcester Bosch Greenstar R29 40 HE problems

The faults most likely to send a Worcester Bosch Greenstar R29 40 HE into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

This model is discontinued. Parts can be harder to source and expensive. If repair costs are mounting, a new A-rated boiler may be the smarter choice.
25 documented codes
6 most common
0 DIY-safe checks
6 engineer needed

The 6 most common faults

01
A8 High Engineer

Your boiler's internal electronic controls have lost their connection, preventing the heating and hot water from operating correctly.

Est. cost
£150-300
Parts
Control Board (PCB), Wiring Harness
Full guide for A8
02
b1 High Engineer

Your boiler has lost its connection to an internal system component, meaning it cannot properly communicate with its own controls to function.

Est. cost
£120-250
Parts
Keyed plug / Coding plug, PCB
Full guide for b1
03
C1 High Engineer

Your boiler is struggling to push air through its internal system, which prevents it from safely igniting and providing heating or hot water.

Est. cost
£200-450
Parts
Fan assembly, Printed Circuit Board (PCB), Flue sensor
Full guide for C1
04
C6 High Engineer

Your boiler has detected that the internal exhaust fan is spinning faster than it should, causing the system to stop working to keep your home safe.

Est. cost
£200-350
Parts
Fan assembly, Printed Circuit Board
Full guide for C6
05
d3 High Engineer

Your boiler is failing to start because it is not receiving a signal from your thermostat or internal control link to turn on the heating.

Est. cost
£100-250
Parts
External controls/thermostat, Wiring harness, PCB
Full guide for d3
06
E2 High Engineer

Your boiler's internal thermometer is not sending a signal, so the system is shutting down to prevent overheating because it doesn't know how hot the water is.

Est. cost
£150-250
Parts
NTC Flow Temperature Sensor, Wiring harness / Sensor connector
Full guide for E2

on the Worcester Bosch Greenstar R29 40 HE

Control Board (PCB)Wiring HarnessKeyed plug / Coding plugPCBFan assemblyPrinted Circuit Board (PCB)

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Worcester Bosch shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue
See the full 25-code list for the Worcester Bosch Greenstar R29 40 HE