Common problems guide

The most common Worcester Bosch Greenstar R29 40 HE problems

The faults most likely to send a Worcester Bosch Greenstar R29 40 HE into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

This model is discontinued. Parts can be harder to source and expensive. If repair costs are mounting, a new A-rated boiler may be the smarter choice.
48 documented codes
6 most common
0 DIY-safe checks
6 engineer needed

The 6 most common faults

01
A7 High Engineer

Your boiler is struggling to accurately measure the temperature of the water it is heating, which means you will likely have no hot water until it is fixed.

Est. cost
£150-250
Parts
Domestic Hot Water (DHW) NTC sensor
Full guide for A7
02
A8 High Engineer

Your boiler's internal electronic controls have lost their connection, preventing the heating and hot water from operating correctly.

Est. cost
£150-300
Parts
Control Board (PCB), Wiring Harness
Full guide for A8
03
b1 High Engineer

Your boiler has lost its connection to an internal system component, meaning it cannot properly communicate with its own controls to function.

Est. cost
£120-250
Parts
Keyed plug / Coding plug, PCB
Full guide for b1
04
C1 High Engineer

Your boiler is struggling because the internal air circulation fan is not spinning fast enough to allow the boiler to fire up safely.

Est. cost
£180-350
Parts
Fan assembly, Printed Circuit Board (PCB), Wiring harness
Full guide for C1
05
C4 High Engineer

Your boiler's fan is stuck running continuously, which wastes energy and prevents the boiler from starting correctly.

Est. cost
£150-300
Parts
Fan unit, Printed Circuit Board (PCB)
Full guide for C4
06
C6 High Engineer

Your boiler has detected that the internal exhaust fan is spinning faster than it should, causing the system to stop working to keep your home safe.

Est. cost
£200-350
Parts
Fan assembly, Printed Circuit Board
Full guide for C6

on the Worcester Bosch Greenstar R29 40 HE

Domestic Hot Water (DHW) NTC sensorControl Board (PCB)Wiring HarnessKeyed plug / Coding plugPCBFan assembly

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Worcester Bosch shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue
See the full 48-code list for the Worcester Bosch Greenstar R29 40 HE