High Lockout
FAIL POINT L on Worcester Bosch Greenstar Si

Your boiler has likely been left in a testing mode during a service, or it is struggling to control the temperature of your hot water properly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Light indication during fault not covered by other details. Control board likely wet, damaged, or malfunctioning.

What causes this fault?

This fault usually happens if the boiler was accidentally left in a special diagnostic mode after a service, which prevents it from operating normally. It can also occur if the boiler's internal computer loses control over the hot water temperature, often due to a faulty sensor or a sticking gas valve. Essentially, the system has detected that it cannot safely regulate the heat and has shut down to protect itself.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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