High
Lock-out on Worcester Bosch Greenstar Si

Your boiler has stopped working because it cannot detect a flame, likely due to a gas supply interruption.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

The burner will go out but sparking from the electrode will continue for 10 seconds. This can occur if the gas supply is turned off during operation.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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